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Customer reviews of Alex Scott Guidepost

At Alex Scott Guidepost we pride ourselves on the great service we provide to all of our customers. We understand that buying a car can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible.

But don't just take our word for it, see what some of our customers have to say about us...

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Alex Scott Guidepost

Alex Scott Guidepost
5
5.0

Based on 124 customer reviews

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  • 5

    Alex Scott Morpeth road

    By Kathryn B on 17 August 2017 | Verified purchase

    Excellent customer service as always from Brian, Jonathan and the team at Alex Scott. I've bought four cars from this garage and had several services and MOT tests done and have been treated as a valued customer since day 1. The staff are friendly and knowledgeable and always make sure that you leave happy and with exactly what you need. The cars I've had have been excellent and the prices very competitive. I would have no hesitation in recommending Alex Scott for anyone's next car

    Reply from Alex Scott Guidepost on 18/08/17

    Hi kathryn thanks for your latest purchase and for taking the time to leave the review,we all appreciate your business and if you need anything just call in.Thanks Jonathan


  • 5

    Simple, straightforward and good value.

    By Robert M on 16 August 2017 | Verified purchase

    I have been looking to sell my car for some time and trade in for a Honda Civic but was put off by the main dealer prices. Whilst browsing through Autotrader I came across one at a very good price at Alex Scott cars. The vehicle seemed to be just what I was looking for. Initially I had some trepidation as I have previously bought from franchised dealers but a look at all the glowing reviews for Alex Scott cars on Autotrader and elsewhere convinced me to make further enquiries. Johnathan answered all my queries and offered me a very fair part exchange price. When I went to see the Civic it had been well prepared and I was able to complete the purchase without any problem as I was given the very competitive PX allowance previously quoted without any argument. Overall very impressed.

    Reply from Alex Scott Guidepost on 18/08/17

    Hi robert thanks very much for the review i am pleased you were happy with the car and the service we gave and that the whole process was uncomplicated affair and it was worth the journey,Thanks jonathan


  • 5

    5 ¿

    By Paul C on 12 August 2017 | Verified purchase

    Simply the best car dealers in the area

    Reply from Alex Scott Guidepost on 18/08/17

    Hi paul thanks again for your latest purchase and for your recommendations i appreciate it thanks jonathan


  • 5

    excellent, Efficient and superb care and

    By Susan K on 10 August 2017 | Verified purchase

    we bought a62 plate Kia Ceed from Alex Scott last week. We had exceptional service from the salesman Gary at the Morpeth branch. He was very knowledgeable, polite and very attentive. He did everything he was asked in regards to the vehicle and everything was done on time and to the highest standard. The transaction was effortless and the service was better by far that the recent visits to many main dealers in the area {Peugeot and Ford} Thank you. We will certainly use your garage again.

    Reply from Alex Scott Guidepost on 11/08/17

    Hi susan thanks very much for the review i am so pleased you are happy with the service we provided and the car you purchased,if you need anything just get intouch,thanks gary


  • 5

    outstanding service

    By Samith T on 09 August 2017 | Verified purchase

    Anyone who is looking for a new or used vehicle. This dealership was OUTSTANDING Great people to deal with Jonathan and Gary , good quality cars very friendly and very professional. i would recommend Alex Scott to anyone. best of the north

    Reply from Alex Scott Guidepost on 11/08/17

    Hi samith thanks for the comments it means alot to all the team,thanks for the recommendations and we hope you are enjoying your new mitsubishi


  • 5

    First class dealership

    By Gary D on 07 August 2017 | Verified purchase

    Gary the salesman was very good to deal with and explained all the aspects of the car and gave us a test drive in the car. The car was in very good condition and is supported by a two year warranty.

    Reply from Alex Scott Guidepost on 11/08/17

    Hi gary thanks for taking the time to write your review anything you need going forward just get intouch,thanks Gary


  • 5

    Great cars great prices hassle free purc

    By Tony C on 01 August 2017 | Verified purchase

    A friendly no pressure purchase, we went up there on a Sunday morning going to look at the car I have now purchased from them, we were not hassled on the forecourt. After speaking to Gary I took the car for a test drive and was told basically as long as it's back before closing to go out with it and see what I think of it. We did not feel pressured and were left to look over the car I'm no mechanic but I gave the car a good look over including engine and tyres etc I was well happy with the car and the hassle free time I had had looking at it without feeling pressured to purchase after a discussion with my wife we got down to the nitty gritty of purchasing I thought they were going to low ball me on the trade in price of my car and was shocked that they gave me the great deal for my trade in I would definitely purchase from again and will definitely be telling all my friends and family

    Reply from Alex Scott Guidepost on 11/08/17

    Hi tony thanks for the review i am pleased you had a relaxed and no pressure feeling when buying your car it is exactly what we try and achieve i hope you enjoy your new vehicle,Once again thanks Gary


  • 5

    The way it should be

    By Don M on 01 August 2017 | Verified purchase

    Went in,found a great car, got a great deal (thanks Gary), went home.

    Reply from Alex Scott Guidepost on 11/08/17

    Hi don we try and make it as simple and uncomplicated as we can so i am pleased we managed to achieve that for you.Thanks Gary


  • 5

    Quick and friendly

    By Adele G on 31 July 2017 | Verified purchase

    Bought the car on finance test drive the car on a Wednesday and said it would be ready for Friday afternoon MOT serxvice and I asked if they could do it any quicker coz was going away for weeken and it was ready by Friday morning finance went threw on the Thursday was really good service breaks were making a noise and I phone them and they have booked it in for breaks to be checked

    Reply from Alex Scott Guidepost on 11/08/17

    Hi adele thanks for your comments it means alot to all the team and we will see you when you bring it in to get the brakes checked.Thanks jonathan


  • 5

    Good service

    By Amy F on 30 July 2017 | Verified purchase

    Second car I've brought from here great service as always and such friendly guys, only downside this time round picked the car up with the petrol light on.

    Reply from Alex Scott Guidepost on 11/08/17

    Hi amy thanks for the review and your second car purchase sorry about the petrol light if you are passing we will put some more in for you Thanks Brian


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