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Customer reviews of Alex Scott Guidepost

At Alex Scott Guidepost we pride ourselves on the great service we provide to all of our customers. We understand that buying a car can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible.

But don't just take our word for it, see what some of our customers have to say about us...

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Alex Scott Guidepost

5 Alex Scott Guidepost
4.9

Based on 96 customer reviews

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  • 5

    Great service

    By Colin S on 21 December 2016 | Verified purchase

    Third car from alex scott and wouldnt go anywhere else excellent service from garry,chose my car on saturday drove away on the wedesday hassle free

    Reply from Alex Scott Guidepost on 22/12/16

    Hi colin i am pleased you are happy with the service and your new car and hope you have a nice xmas thanks gary


  • 5

    Excellent

    By Doreen T on 21 December 2016 | Verified purchase

    I found the salesman, Gary, very helpful and professional. Definitely recommend them.


  • 5

    bought with ease

    By Kristian M on 14 December 2016 | Verified purchase

    I have purchased several cars from this branch and the service is excellent. The car I decided on was in fantastic condition appart from some wear and tear on the drivers seat, when I mentioned it to Jonathan after my test drive there was no haggling about it he straight away said that they would have it fixed. Upon picking up the car the seat looked like new! Great garage, great staff who make the whole process of buying a car very simple and stress free.

    Reply from Alex Scott Guidepost on 20/12/16

    Hi kristian thanks for your positive comments, i appreciate your business once again and if there is anything you need just call in when you are passing.Thanks jonathan


  • 5

    Alex Scott

    By Bijan D on 07 December 2016 | Verified purchase

    I have bought a few cars from Alex Scott , Cramlington and Guidepost . Friendly,punctual and attentive . Look forward to deal with them again!

    Reply from Alex Scott Guidepost on 20/12/16

    Hi bijan i am pleased that you were happy with the service once again and look forward to doing business in the future,thanks very much jonathan


  • 5

    Really good experience.

    By Michelle M on 28 November 2016 | Verified purchase

    Really happy with the car and customer service. Friendly, honest and professional. Prior to going to Alex Scott I went to a different showroom and it felt like the staff member had just fell out of a cringeworthy sales training seminar and was trying to manipulate me. Was pleased this was not the case with Alex Scott.

    Reply from Alex Scott Guidepost on 20/12/16

    Hi michelle thanks for the positive comments and i am pleased you were happy with the service.Thanks from the salesteam


  • 5

    excellent service

    By ROBERT H on 10 November 2016 | Verified purchase

    I found Alex Scott Cars at Guide Post on Auto Trader who were advertising the Hyundai xi 35 which had an almost identical spec. to one I was considering buying from elsewhere but was between £1000 & £1500 cheaper. I visited the dealership at Guide Post and discussed this car along with my grandson [ who has considerably more knowledge of cars than myself] with Gary who we found a pleasant personable and knowledgeable salesman. I thought the service received was excellent answering all questions with clarity and without excessive "sales talk". I am to date very happy with my purchase and expect the after sales service will match the negotiations.

    Reply from Alex Scott Guidepost on 23/11/16

    Hi robert thanks for the comments i am pleased you were happy with your buying experience.anything you need just pop in thanks gary


  • 5

    Made life easy

    By Paul C on 04 November 2016 | Verified purchase

    Made our car sale very easy & extremely happy with our deal with our new car. Very helpful & patient. Thanks guys for an easy transaction highly recommended

    Reply from Alex Scott Guidepost on 07/11/16

    HI PAUL i am pleased you are happy with your new Peugeot 3008 and thanks for the review if you need anything you know where we are.Thanks Gary


  • 5

    An fab experience

    By Andrea S on 27 October 2016 | Verified purchase

    Ab Fab very quick and efficient didn't try to push me into have a look at any other cars when I went to pick it up car was ready and sorted at the agreed time all the staff were very helpful especially Jonathan and would recommend anyone who wants to buy a car to go there

    Reply from Alex Scott Guidepost on 02/11/16

    Hi andrea thanks very much for the review and the positive comments and i am pleased you were happy with the service.Once again thanks


  • 5

    Excellent service

    By Stephen A on 27 October 2016 | Verified purchase

    Great deal on my old car. Excellent customer service from Jonathan. Nothing was a hassle Stress free from start to finish no hard sell. 2nd car bought from Alex Scott and wouldn't hesitate to go back.

    Reply from Alex Scott Guidepost on 02/11/16

    hi stephen thanks for the review we appreciate it and you know where we are if you need anything,Thanks jonathan


  • 5

    Alex Scott Guidepost

    By John M on 26 October 2016 | Verified purchase

    Very professional and friendly. A decent part ex was offered and the new car was prepared to a very high standard. I am very pleased with my new car.

    Reply from Alex Scott Guidepost on 02/11/16

    hi john thanks for leaving a positive review and i am pleased you are happy with your new car and thankyou also for your recent purchase of the 2008 for the wife i hope she is enjoying it thanks jonathan