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Customer reviews of Alex Scott Guidepost

At Alex Scott Guidepost we pride ourselves on the great service we provide to all of our customers. We understand that buying a car can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible.

But don't just take our word for it, see what some of our customers have to say about us...

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Alex Scott Guidepost

Alex Scott Guidepost
5
5.0

Based on 125 customer reviews

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  • 5

    Excellent customer service.

    By Alan T on 04 March 2017 | Verified purchase

    My wife and I visited Guide Post showroom to look for a new car. A Sales Executive approached and indicated what was in stock that may be of interest and without any pressure indicated that we could take vehicles for an unaccompanied test drive without any hint of obligation or limitation . It was an unbelievably relaxed visit, friendly and an unexpected sense of Company pride demonstrated in providing a good customer service both at the point of sale and in after sales service provision. the vehicle that we test drove impressed us and we returned the following day to agree to purchase. No pressure selling whatsoever, just constructive helpful information. Thank you.

    Reply from Alex Scott Guidepost on 06/03/17

    Hi alan thanks very much for your review i am pleased you were happy with the service and with your new purchase.Anything you need do not hesitate to get in touch.thanks Gary


  • 5

    Fabulous

    By Leanne D on 02 March 2017 | Verified purchase

    The whole experience dealing with Alex Scott was fab, and very quick, the car was immaculate, the service was excellent, I'd recommend anyone to buy or finance a car here. Leanne Davison.


  • 5

    A Very Happy Customer!

    By Stacey B on 28 February 2017 | Verified purchase

    This is my second visit to Alex Scott Guidepost, I have successfully purchased cars from them on both occasions. I have always found Brian & Gary to be very professional and courteous. Alex Scott Guidepost is an honest, reliable and highly professional car dealership who I would highly recommend to anyone. I won't hesitate to use them in the future!

    Reply from Alex Scott Guidepost on 28/02/17

    Hi stacey we are pleased you are happy again with the service and your new car thanks once again for your business.anything you need just pick up the phone.Thanks Brian


  • 5

    Excellent

    By ANDY E on 27 February 2017 | Verified purchase

    So when you see the car your looking for with the right spec, mileage and colour but its a 600 mile round trip from South Wales to Morpeth then your bound to have some nerves. There was no need to worry the advert was true to its word and the car was as described, the service from Brian of Alex Scott was excellent and have no doubt that I will be looking at this garage in a few years when I come to change this car 600 miles isn't that far really.

    Reply from Alex Scott Guidepost on 28/02/17

    Hi andy thanks for the comments and i am pleased that you are delighted with your new car and although you are a few miles away if you need anything just pick up the phone and we hope to see you soon thanks.Brian


  • 5

    Fantastic service, great part exchange.

    By L M on 22 February 2017 | Verified purchase

    A warm welcome and a fantastic selection of cars. I have just purchased my third car from Alex Scott's Guidepost branch. I received a great part exchange deal and my new car was at a great price. I would recommend anyone to go to Alex Scott's for great service and a great deal.

    Reply from Alex Scott Guidepost on 23/02/17

    Thanks for the review and for your latest purchase and for your recommendations we appreciate it from all the staff thanks jonathan


  • 5

    car purchase

    By Ken J on 22 February 2017 | Verified purchase

    Superb co. to deal with very fair and friendly would highly recommend to anybody. good luck for the future

    Reply from Alex Scott Guidepost on 23/02/17

    Hi Ken thanks for the review and for your recent purchase of your peugeot 2008 i hope you had a good journey back to yorkshire keep in touch.Jonathan


  • 5

    Great

    By ANDREW C on 20 February 2017 | Verified purchase

    Have bought cars from Alex Scott for a number of years now, always receive excellent service, staff very friendly.

    Reply from Alex Scott Guidepost on 21/02/17

    Hi andrew thanks for the review we appreciate it and once again thanks for your latest purchase anything you need just call in when you are passing.thanks jonathan


  • 5

    Very satisfying experience.

    By Keith W on 11 February 2017 | Verified purchase

    Staff were great, car was ready when i arrived and every bit as good as described in advert.

    Reply from Alex Scott Guidepost on 22/02/17

    hi keith thanks for the positive comments i am pleased that you were happy with your overall experience.Many thanks jonathan


  • 5

    a delight to buy

    By DOREEN T on 10 February 2017 | Verified purchase

    have bought 3 cars from here.always found them good to deal with, very polite and they do try to help you in whichever way they can.would certainly recommend them to friends

    Reply from Alex Scott Guidepost on 11/02/17

    Hi doreen thanks once again for your business and if there is anything you need just pop in.Thanks from all the sales team


  • 5

    Got what I wanted

    By James T on 03 February 2017 | Verified purchase

    Alex Scott really helped me out got what i wanted and at a great price all the lads who work there really helpful oh and the lady to all really helpful great place and staff

    Reply from Alex Scott Guidepost on 04/02/17

    HI jimmy thanks for the review enjoy your new car and i will pass on your comments to everyone here.thanks jonathan