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Customer reviews of Alex Scott Guidepost

At Alex Scott Guidepost we pride ourselves on the great service we provide to all of our customers. We understand that buying a car can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible.

But don't just take our word for it, see what some of our customers have to say about us...

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Alex Scott Guidepost

Alex Scott Guidepost
5
4.9

All 723 customer reviews

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  • 5

    Excellent family business you can trust

    By tony edwards on 11 March 2023 | Verified purchase

    Great experience, had just what I wanted, really friendly and very efficient from start to finish. Great integrity too. A small problem I would never have noticed came up on final inspection and Jonathan called and got it sorted on a Friday evening so I could pick up as planned. Easy access too, 15 mins on the bus from Morpeth station. Highly recommended.

    Reply from Alex Scott Guidepost on 13/03/23

    Hi Tony thanks for taking the time to write the review and thanks for your kind words and recommendation.I really appreciate it. Thanks again Jonathan


  • 5

    Excellent could not have been more helpful

    By Anonymous on 02 March 2023 | Verified purchase

    Being a woman purchasing a car some dealers can be quite obnoxious but to them I was a customer regardless of my sex would recommend them to anyone

    Reply from Alex Scott Guidepost on 03/03/23

    Many thanks for the 5* review we really appreciate it!!! Enjoy your new Golf!!! All the best Peter


  • 5

    By Lynsey on 24 February 2023 | Verified purchase

    I'd highly recommend this garage. Maz in particular our salesperson went above and beyond to make sure our new car was spotless for us. He's very knowledgeable and guided us through the process. We're very happy with our new car and the kind welcoming service we received. Thanks Maz


  • 5

    Very highly recommended

    By gary wilson on 24 February 2023 | Verified purchase

    My new BMW is immaculate. Great part exchange prices and very quick turnaround. I am delighted and can’t recommend them enough. Excellent range of cars to choose from.


  • 5

    P is for perfect.

    By Anonymous on 14 February 2023 | Verified purchase

    Peter has been brilliant, after my bad experience with another motor trader elsewhere. Seamless, calm, informative transaction. Curtious and reassuring. I'm not surprised this garage has a fabulous reputation. Thank you. Even transport was arranged to be able to collect my lovey car. 😊

    Reply from Alex Scott Guidepost on 14/02/23

    Thank ypou soooo much for the kind words & purchasing your new car from us!!! Thank you for the 5* review & trusting us for your new car! All the best Peter


  • 5

    1st class service from start to finish

    By Laurence Fogerty on 14 February 2023 | Verified purchase

    We informed Alex Scott what kind of car we were looking for. Within a few days we received a call from Peter saying they had a car that we might be interested in. It was an exactly what we were looking for at the right price, right mileage. Everything was perfect, very professional. We were picked up as we didn’t have transport & within 4 days we had the car we had been looking for.

    Reply from Alex Scott Guidepost on 14/02/23

    Thank you to you both for purchasing your new car with us! It was a real pleasure helping you! Enjoy having your new car! All the best & Thanks Again Peter


  • 5

    Friendly efficient service

    By frank wilde on 10 February 2023 | Verified purchase

    Friendly efficient service. There is no pressure to buy. This will be the 3rd car our families purchased from Alex Scott. Thoroughly recommend.

    Reply from Alex Scott Guidepost on 10/02/23

    Hi Frank thanks for the 5 star review and your business once again.I really appreciate the recommendation. Thanks Jonathan


  • 5

    Easy experience

    By Paul Fawcett on 06 February 2023 | Verified purchase

    Had a friendly and welcoming professional atmosphere, quick and simple transaction. Which left me nothing to do but pay it was great thanks to Peter.

    Reply from Alex Scott Guidepost on 07/02/23

    Thank you so much for the 5* review we really appreciate it!!! I hope you had a lovely trip on the weekend in your new car :) All the best Peter


  • 5

    Good Customer Experience

    By Eileen Bell on 04 February 2023 | Verified purchase

    Friendly, professional, knowledgeable staff. Whole process was very easy. Would certainly recommend to family and friends.


  • 5

    By Randall Green on 04 February 2023 | Verified purchase

    Top rated service, well recommended, very helpful salesmen, had 4 cars over the years from Alex scotts wouldn't go any where else.