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Customer reviews of Alex Scott Guidepost

At Alex Scott Guidepost we pride ourselves on the great service we provide to all of our customers. We understand that buying a car can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible.

But don't just take our word for it, see what some of our customers have to say about us...

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Alex Scott Guidepost

Alex Scott Guidepost
5
4.9

Based on 164 customer reviews

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  • 5

    ix35

    By IAN S on 18 March 2017 | Verified purchase

    No pushy salesman no hassle could not have been made more welcome by Gary its the second car I have bought from them and would not hesitate to recommend them to anyone 10/10

    Reply from Alex Scott Guidepost on 20/03/17

    Hi ian i am pleased you were happy with the service again and hope you enjoy the new one .thanks Gary


  • 5

    Great

    By Judith T on 17 March 2017 | Verified purchase

    Friendly, helpful and good deal.

    Reply from Alex Scott Guidepost on 18/03/17

    Hi judith thanks for the review and i hope you enjoy your new car.Thanks jonathan


  • 5

    Good service and very nice staff

    By Helen S on 17 March 2017 | Verified purchase

    Very well and helpful no pressure just good service

    Reply from Alex Scott Guidepost on 18/03/17

    Hi helen i am pleased you are happy with your new mini and thanks once again for your business.Thanks Brian and all the team


  • 5

    Brilliant

    By Helen T on 10 March 2017 | Verified purchase

    Brian the sales man was brilliant - highly recommend this dealer to anyone

    Reply from Alex Scott Guidepost on 11/03/17

    Hi helen thanks for the review i am pleased you were happy with the service and your new car if you have any queries going forward do not hesitate to get intouch.Thanks Brian


  • 5

    Excellent service and a great deal

    By Kayleigh H on 04 March 2017 | Verified purchase

    Excellent service and a great deal, staff friendly and honest.

    Reply from Alex Scott Guidepost on 06/03/17

    Thanks kayleigh for the positive comments we all appreciate it.anything you need just get intouch.Thanks Gary


  • 5

    Excellent customer service.

    By Alan T on 04 March 2017 | Verified purchase

    My wife and I visited Guide Post showroom to look for a new car. A Sales Executive approached and indicated what was in stock that may be of interest and without any pressure indicated that we could take vehicles for an unaccompanied test drive without any hint of obligation or limitation . It was an unbelievably relaxed visit, friendly and an unexpected sense of Company pride demonstrated in providing a good customer service both at the point of sale and in after sales service provision. the vehicle that we test drove impressed us and we returned the following day to agree to purchase. No pressure selling whatsoever, just constructive helpful information. Thank you.

    Reply from Alex Scott Guidepost on 06/03/17

    Hi alan thanks very much for your review i am pleased you were happy with the service and with your new purchase.Anything you need do not hesitate to get in touch.thanks Gary


  • 5

    Fabulous

    By Leanne D on 02 March 2017 | Verified purchase

    The whole experience dealing with Alex Scott was fab, and very quick, the car was immaculate, the service was excellent, I'd recommend anyone to buy or finance a car here. Leanne Davison.


  • 5

    A Very Happy Customer!

    By Stacey B on 28 February 2017 | Verified purchase

    This is my second visit to Alex Scott Guidepost, I have successfully purchased cars from them on both occasions. I have always found Brian & Gary to be very professional and courteous. Alex Scott Guidepost is an honest, reliable and highly professional car dealership who I would highly recommend to anyone. I won't hesitate to use them in the future!

    Reply from Alex Scott Guidepost on 28/02/17

    Hi stacey we are pleased you are happy again with the service and your new car thanks once again for your business.anything you need just pick up the phone.Thanks Brian


  • 5

    Excellent

    By ANDY E on 27 February 2017 | Verified purchase

    So when you see the car your looking for with the right spec, mileage and colour but its a 600 mile round trip from South Wales to Morpeth then your bound to have some nerves. There was no need to worry the advert was true to its word and the car was as described, the service from Brian of Alex Scott was excellent and have no doubt that I will be looking at this garage in a few years when I come to change this car 600 miles isn't that far really.

    Reply from Alex Scott Guidepost on 28/02/17

    Hi andy thanks for the comments and i am pleased that you are delighted with your new car and although you are a few miles away if you need anything just pick up the phone and we hope to see you soon thanks.Brian


  • 5

    Fantastic service, great part exchange.

    By L M on 22 February 2017 | Verified purchase

    A warm welcome and a fantastic selection of cars. I have just purchased my third car from Alex Scott's Guidepost branch. I received a great part exchange deal and my new car was at a great price. I would recommend anyone to go to Alex Scott's for great service and a great deal.

    Reply from Alex Scott Guidepost on 23/02/17

    Thanks for the review and for your latest purchase and for your recommendations we appreciate it from all the staff thanks jonathan