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Customer reviews of Alex Scott Guidepost

At Alex Scott Guidepost we pride ourselves on the great service we provide to all of our customers. We understand that buying a car can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible.

But don't just take our word for it, see what some of our customers have to say about us...

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Alex Scott Guidepost

Alex Scott Guidepost
5
4.9

All 723 customer reviews

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  • 5

    Excellent professional service as always. Jonathon & his team 5*

    By Anonymous on 02 November 2022 | Verified purchase

    Always a friendly, smooth, reliable & professional service. The whole Guidepost car dealing sales team and mechanics have never let me down after 14yrs of car buying from them. Will always do their utmost to help, advise and support. After sales service also brilliant. Thank you once again. Dave

    Reply from Alex Scott Guidepost on 07/11/22

    Thanks very much for the 5 star review and your Business once again and your loyalty over the years.I really appreciate it. Thanks Jonathan


  • 5

    Alex Scotts 5* service in Northumberland

    By William Cooke on 28 October 2022 | Verified purchase

    Five Star Excellance I went to the Guidepost branch to see the car when I got there the car was waiting for me with Maz standing beside it holdng the trade plates in his hand, and engine running needless to say the car was sold and the paperwork all done. I have bought many cars but the attention that you get from Alex Scott's is 5* from start to finish

    Reply from Alex Scott Guidepost on 28/10/22

    Hi Bill - Thank you so much for the review and giving me 5 stars. It was great for me dealing with you, very happy man. Once again thank you for the business. Repeat business and local business means so much to us. Maz


  • 5

    Brilliant, personal service. Excellent team!

    By Sara Hastie on 24 October 2022 | Verified purchase

    Best service from Peter at Alex Scott. Really happy with the car and lovely friendly manner from the whole garage. Would highly recommend them and we will certainly be going back when we want another car.

    Reply from Alex Scott Guidepost on 24/10/22

    Thank you Sara for the kind words & the 5* review!!! It was lovely to meet you both & find the car you are happy with! :) See you both again All the best Peter


  • 5

    Perfect solution for your Car Purchase needs

    By Chris C. on 24 October 2022 | Verified purchase

    Everything about my search and purchase of a car from Maz @ Alex Scott was professionally handled and executed. Maz also gave the whole process a friendly and sympathetic touch as well, he's really genuine and friendly guy who just want you be matched up with the best car and deal he can provide. He walked me thru the whole thing explaining everything (and as I had a hiccup with my car !) He offered a couple of solutions I could choose from. Result was a honest "win - win" for both of us.

    Reply from Alex Scott Guidepost on 25/10/22

    Hello Chris - Thank you for my 5 star review, I have the biggest smile by reading what you have said. I can't thank you enough. Once again thank you for the business. Maz


  • 5

    The service is excellent and staff helpful

    By Anonymous on 22 October 2022 | Verified purchase

    Helpful advice and customer friendly

    Reply from Alex Scott Guidepost on 22/10/22

    Thanks Ron, It was a pleasure to meet you & great conversation! Enjoy your new car Many Thanks Peter


  • 5

    Consistently good service

    By Jacqueline Murray on 17 October 2022 | Verified purchase

    Have dealt with Alex Scott a few times. Always helpful, transparent and courteous. No complaints from me.

    Reply from Alex Scott Guidepost on 19/10/22

    Thank you so much fot the 5* review!!! It was great to see you again! Enjoy your new car! All the best Peter


  • 5

    Thanks Maz for all. Good Dealer, Good Service,

    By Uruzhan on 06 October 2022 | Verified purchase

    Thanks a lot Dear Maz. It was very good experience for us (me and my wife). We have just bought a BMW from the dealer. It was my 3rd experience in UK and the Best one for sure. Maz is very friendly and helpful representative of the company. We got many information about the vehicle and also any other subjects as well. He has managed the process very smoothly. They will be my first chose further. Thanks so much dear Maz for your kind help and warm hospitality.

    Reply from Alex Scott Guidepost on 06/10/22

    Hello Uruzhan - Thank you so much for your lovely kind words - I thrive on this - It was more my pleasure to deal with you both. I can't express how I feel - Thank you so much for the business and for my 5 star review. You know where I am if you need me. Maz


  • 5

    I have no hesitation in recommending Alex Scott's as a used car dealer

    By Clifford Beldon on 16 September 2022 | Verified purchase

    I found the perfect car for me with everything done smoothly and efficiently including the car change over and I must give a special thanks to the staff I found their help and knowledge very helpful indeed.

    Reply from Alex Scott Guidepost on 16/09/22

    Hello Cliff - Thank you so much for the 5 star review - It was my pleasure dealing with you. Once again thank you for the business and you know where I am if you need me. Maz


  • 5

    By Rosayne Coxon on 09 September 2022 | Verified purchase

    On my recent purchase from the company I cannot fault the service from Mr Maz Karim who presented and assisted me on the purchase of the vehicle.I can highly recommend this garage and the salesman.

    Reply from Alex Scott Guidepost on 09/09/22

    Hello Rosayne - Thank you so much for the review - You have made my day - Once again thank you for the business and you know where I am if you need me. Maz


  • 5

    By Gemma Anderson on 24 August 2022 | Verified purchase

    Brilliant customer service from Peter. I am very happy with my new car.

    Reply from Alex Scott Guidepost on 24/08/22

    Enjoy your new car Gemma!!! I hope you have many fun times in your new BMW :) All the best Peter