Customer reviews of Alex Scott Guidepost

By David Button on 24 May 2022 | Verified purchase

I have bought my last 3 cars from Alex Scott and have never been disappointed. My contact this time was a gentleman called MAZ. He accompanied me around the forecourt and answered my questions fully and honestly about models I was interested in. He gave me the facts and allowed me to make my choice. Once I had done this he guided me through the purchase and explained in detail all that would happen and what support I could expect after purchase, including a recommendation to register my car with a dealer so I would be contacted in the event of future recalls - something I regarded as over and above normal customer service. MAZ came across as an experienced and professional sales person with a genuine interest in me as the customer. He arranged a service to suit my diary and even made sure the car came with a half tank of petrol as part of the customer care service. Alex Scott cars offer excellent customer service and go out of their way to support the buyer. I would recommend Alex Scott to all future potential buyers.

Reply from Alex Scott Guidepost on 10/06/22

Hello David - Thank you so much for the review. You have made my day this was a lovley read. I appreciate everything you have said. You know where I am if you need me. Once again thank you for the business. Maz

By Anonymous on 18 May 2022 | Verified purchase

Absolutely fantastic from start to finish, Maz and Peter were great when i came for a test drive and to collect my car , I will definately recommend them to anyone i know looking for a new car , thankyou both so much

Reply from Alex Scott Guidepost on 19/05/22

Hello - Thank you so much for the 5 star review. It was also great and fun dealing with you too. Once again thank you for the business. Maz

By Anonymous on 17 May 2022 | Verified purchase

From the initial phone call right through to collecting our car the service we received from Peter and the team was first rate. Communication was clear and they did everything they could to make the process as easy as possible and went above and beyond with their service.

Reply from Alex Scott Guidepost on 10/06/22

Thank you to the both of you for the 5* review! I hope you have many new adventures in your new car! Thanks again & take care Peter

By Malcolm on 03 May 2022 | Verified purchase

Great person to deal with in Jonathan, felt very comfortable buying a car from him and delighted with it on arrival, Chris who delivered it was spot on also.

Reply from Alex Scott Guidepost on 03/05/22

Hi Malcolm - Thank you so much for the review. It means a lot to us small independant car dealerships. I will also show this to Chris as he will be over the moon too. Thank you again for the business - Jonathan.

By alan smith on 02 May 2022 | Verified purchase

Nice to deal with. No pressure and staff are helpful and pleasant. Would go there again.

Reply from Alex Scott Guidepost on 04/05/22

Hi Alan - Thank you very much for the review. That is so kind of you. We thrive on this and once again thank you for the business. Alex Scott Cars - Guidepost.

By Anonymous on 30 April 2022 | Verified purchase

Yes would recommend to others. The biggest priority was for me to be happy with the purchase of the car. A pleasurable experience.

Reply from Alex Scott Guidepost on 03/05/22

Hello - Thank you so much for the review. It was a pleasure for me too to deal with you as it works both ways they say. Anytime for you both - Once again thank you for the business. Maz

By Anonymous on 29 March 2022 | Verified purchase

From the moment i contacted the garage, the service was professional and friendly. I was very happy with the service i received, and would highly recommend.

Reply from Alex Scott Guidepost on 29/03/22

Hello - Thank you so much for the 5 Star review. It means a lot to me personally and I always want to do more. Once again thank you for the business. Maz

By Abigail Usher on 26 March 2022 | Verified purchase

This is the second time I have used Alex Scott always well priced and good service. This time Maz helped me from start to finish excellent service he is a credit to the business definitely go back and hopefully Maz will help me again

Reply from Alex Scott Guidepost on 28/03/22

Hello Abigail - Thank you for my 5 Star review - It was my pleasure dealing with you. Anytime for you. Once again thank you for the business and yes please see me when you come to change the car again whever that may be in the near future or future. Maz

By Karen Large on 21 March 2022 | Verified purchase

Fantastic Service from start to finish. Not the typical pushy salesman you would expect at a car dealer. Maz was patient and thorough. He made us feel welcome and answered all of our questions. Can't recommend highly enough. Will 100% try here again for my next car.

Reply from Alex Scott Guidepost on 22/03/22

Hello Karen - Thank you so much for my 5 star review and kind words. You also made it easy for me too. Anytime for you both. You know where I am if you need me. Am over the moon. Maz

By Gerry Brown on 21 March 2022 | Verified purchase

The salesman we dealt with - Maz - was extremely helpful and professional. We did not feel pressured to buy and we were offered the part exchange price we were hoping for.

Reply from Alex Scott Guidepost on 21/03/22

Hello Gerry - Thank you for my 5 star review - It was my pleasure dealing with you both. And i would say that would have been one of the fastest sale from start to finish for me. Thank you for making it easy for me too. You know where I am if you need me. Maz