Customer reviews of Alex Scott Guidepost

By Laurence Wade on 16 March 2022 | Verified purchase

This was my first experiencr of Alex Scott and I found all the staff Very helpful Peter in particular was a pleasure to do business with. I thoroughly recommend a visit if anyone is thinking of buying a good quality low mileage car👍👍 When we look to replace our other car Alex Scott will be our first port of call.

Reply from Alex Scott Guidepost on 22/03/22

Many thanks for the 5* review Laurence!!! It was great meeting you!!! Hope you enjoy your new Mitsubishi :) Take care Peter

By Margaret Rowe on 12 March 2022 | Verified purchase

We received excellent service in buying our car. Maz was extremely helpful and informative and delivered everything he promised in the deal. Would highly recommend.

Reply from Alex Scott Guidepost on 12/03/22

Hello Margaret - Thank you so much for my review. Obviously it was going to be always a pleasure dealing with you both. You know where i am if you need me. And once again thank you for the business. Maz

By Zbigniew Sikora on 12 March 2022 | Verified purchase

Very good customer service , we have been showing everything we wanted to see , explained everything about the car , happy with the sell Couldn’t ask for more

Reply from Alex Scott Guidepost on 14/03/22

Hello Zbigniew - Thank you so much for my review. It is always a pleasure dealing with you all. I will always try my best for nice people/family. Once again thank you for the business. Maz

By Andrew Watters on 12 March 2022 | Verified purchase

Excellent service and despite problems with our bank making the payment Jonathan and Peter were very understanding and helpful .Our car was promptly delivered as described and at a very competitive price. Would highly recommend this garage.

Reply from Alex Scott Guidepost on 12/03/22

Thanks Andy for the 5* review! I am glad we got there in the end & you got your new car :) Thanks again Peter

By Paul Wareing on 11 March 2022 | Verified purchase

very helpful from the get go. felt no pressure no look or buy a car ,the car we did pick had a few niggly faults but were fixed with out any problems at all.

Reply from Alex Scott Guidepost on 12/03/22

Hi Paul - Thank you for the 5 star review - It was a pleasure dealing with all of you. Even faults you did not see too i mentioned to you, we would sort them for anyone as we dont like issues ourselves. 10 year old car or not. Once again though thank you for the business. Maz

By Anonymous on 11 March 2022 | Verified purchase

This is the 3rd car I’ve bought from Alex Scott’s. This time I was downsizing from a 7 seater and they had just what I wanted. Maz completed all the paperwork including setting up an MOT reminder, nothing was too much trouble. Excellent service as always.

Reply from Alex Scott Guidepost on 14/03/22

Hello Liz - Thank you so much for my review and kind words - Anytime for you. Maz

By Margaret Thornton on 11 March 2022 | Verified purchase

They dealt with our sale and purchase in a polite and professional manner. We would highly recommend Alex Scott Guidepost, excellent service as always.

Reply from Alex Scott Guidepost on 12/03/22

Hiya Margaret - Thank you so much for my 5 star review - Once again thank you for coming back to us too as a long term customer we are grateful for the business. Maz

By James Rippon on 10 March 2022 | Verified purchase

Informative, polite, explained the buying and part exchange process. The new car was very clean and tidy. Pleasure to do business with them.

Reply from Alex Scott Guidepost on 11/03/22

Hello James - Thank you so much for my review. It was a pleasure dealing with you both. Thank you again for the business. Maz

By Kiera Whillis on 28 February 2022 | Verified purchase

Very friendly and professional, I now have such a beautiful car! Thank you Maz and the team at Alex Scott!

Reply from Alex Scott Guidepost on 01/03/22

Hello Kiera - Thank you so much for the 5 star review. It was a pleasure dealing with you both and and the family with the MG too. We thrive on feedback and reviews. Once again thank you for the business. Maz

By Anonymous on 27 February 2022 | Verified purchase

Alex Scott cars (Peter) gave nothing but excellent customer service from start to finish. He answered all questions with knowledge & patience, with no pressure, nothing was to much trouble. He then arranged delivery to my home over 450miles away & took my car back as part exchange. The car was exactly as described. I wouldn’t hesitate to buy another car from them.

Reply from Alex Scott Guidepost on 08/03/22

THANK YOU SO MUCH FOR THE 5* WE ALL REALLY APPRECIATE IT!!! THANKS AGAIN IN PUTTING YOUR TRUST IN US AND HOPE YOU HAVE MANY HAPPY YEARS IN YOUR NEW CAR!!! ALL THE BEST PETER