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Customer reviews of Alex Scott Guidepost

At Alex Scott Guidepost we pride ourselves on the great service we provide to all of our customers. We understand that buying a car can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible.

But don't just take our word for it, see what some of our customers have to say about us...

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Alex Scott Guidepost

Alex Scott Guidepost
5
4.9

Based on 176 customer reviews

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  • 5

    Painless!

    By Sheena M on 12 June 2016 | Verified purchase

    This was a whole new car buying experience! No jargon,nonsense free,straight forward! Would highly recommend

    Reply from Alex Scott Guidepost on 02/11/16

    hi sheena thanks for the review and purchase of your new car and a big thankyou from all team


  • 5

    Great cars and awesome service

    By Elizabeth M on 07 June 2016 | Verified purchase

    Great service. I got the best part exchange at Alex Scott and the car was ready for collection at my convenience. This is the second car I have bought from Alex Scott, Guidepost and it wont b the last. This is one of the best local dealers and should be your first port of call when looking for a great deal on a used car.


  • 5

    Hassle free excellent service

    By William N on 13 May 2016 | Verified purchase

    We received a first class service from a very friendly and efficient sales team. Nothing was to much for Jarry to put us at our ease, no hassle with pricing, even recommended a place to eat which was great. Well done Alex Scott we are so pleased with our Kia Serento

    Reply from Alex Scott Guidepost on 02/11/16

    hi william thanks for the review it goes along way so we appreciate hope to see you soon,Gary


  • 5

    Quashqi

    By Amanda S on 18 February 2016 | Verified purchase

    We have been looking for a newer car for a few months, when we looked at Alex Scott website Guidepost the choice was amazing. we were delt with from beginning to end 100 percent quality. We would highly recommend Alex Scott for cars amazing choice quality customer service and no pushy salesmen.

    Reply from Alex Scott Guidepost on 02/11/16

    Hi amanda thanks for the positive review and we are pleased you were happy with your buying experience and hope it will be the start of many more to come thanks from all the team


  • 5

    3rd ford focus

    By Sheila S on 14 January 2016 | Verified purchase

    I went to buy a replacement for my 06 ford focus, I wasn't looking fir a focus but the car Alex Scott had in was tempting. The advice I was given was genuine and I felt under no pressure to buy. I was encouraged to take the car for a test drive without any salesman, and on my return asked if I wanted to drive any other car, nothing was any trouble to the staff. I returned the following day for another drive, they had put more diesel in the car and told me too take it as far as I wanted. The deal was done and given all the usuals and even road tax paid for the year. Would definitely recommend thus garage to anyone wanting to buy a car without any pressure put on you.

    Reply from Alex Scott Guidepost on 02/11/16

    hi sheila thanks for your comments it means alot to us all here and thankyou for recommending us hope to see you soon from all the team at alex scott cars guidepost


  • 5

    Excellent Service

    By Shirley M on 04 January 2018 | Purchase not verified

    I recently bought an Audi Q3 from this garage. From my first enquiry to completion of the deal, staff from the garage were very pleasant, truthful and honest. I made a 300 mile round trip from Scotland to get the car and hope to do the same again, if a similar opportunity arose. Many thanks.

    Reply from Alex Scott Guidepost on 06/01/18

    Hi Shirley thanks for the kind comments yes it was a bit of a journey for you but i am pleased it was worth while,enjoy the car and thanks once again for your business,jonathan


  • 5

    Nothing is too much trouble

    By David R on 16 December 2017 | Purchase not verified

    Great service and attention to detail from the service department. I think at time the back room boys are forgotten and a year of trouble free motoring after buying a Car ( another ) I needed to have the car MOTd. Courteous service, a hot cup of coffee on a freezing day and the car was returned to me in the time allocated. Again, a big thank you for all your efforts.

    Reply from Alex Scott Guidepost on 19/12/17

    Thanks for the review David i have passed on your comments to the workshop and they appreciate it so thanks once again.jonathan


  • 5

    A quality service

    By Terry H on 21 November 2017 | Purchase not verified

    I purchases a great quality Suzuki SX4 S-Cross from their Guidepost branch. I have to say that the level of service and customer focus was the best I've come across in a long while. The cost of the vehicle was extremely competitive and they met all my requests for little additions. The staff were not only professional but also warm and friendly giving the impression that my interests were their chief concern. I would certainly have no hesitations about returning in the future and would recommend this showroom to anyone wishing to purchase a second hand vehicle of good quality. A word of warning though - the free coffee leaves a lot to be desired.

    Reply from Alex Scott Guidepost on 23/11/17

    Hi terry thanks for the review we are all pleased that you enjoyed the whole sales experience and are happy with your new car anything you might need just get intouch.PS i will change coffee suppliers,Once again thanks for your business


  • 5

    Returning customer

    By Phil H on 16 October 2017 | Purchase not verified

    I have bought several cars from Alex Scott's over the years,and make a point of returning for the excellent after-sales service,friendly staff and well valeted deals.

    Reply from Alex Scott Guidepost on 20/10/17

    Hi phil thanks again for your business and i am pleased you were happy once again with the service and your new car and your support. Thanks Jonathan


  • 5

    Very satisfied customer

    By Ian S on 14 October 2017 | Purchase not verified

    Just taken delivery of new car. This is the second car from Scott's and we are very pleased with the service we receive from them. They really do go out of their way to completely satisfy the customer. The exchange of cars was extremely fair. We can thoroughly recommend dealing with Scott's. (no relation)

    Reply from Alex Scott Guidepost on 20/10/17

    Hi ian thanks for your recent car purchase i am pleased you are happy with your new car vehicle and once again the service you received.Thanks jonathan