Customer reviews of Alex Scott Guidepost

By Andrew Hodge on 26 September 2024 | Verified purchase

From viewing on a car on Saturday 21/09, having a test drive, finance was all explained in a human sense and non of this jargon or robotic. Maz excellent advice for Alex Scott, wealth of knowledge, got be a great deal on my part ex. Picked up my 2019 Hyundai on 25/09 no complaints. 5 stars all the way!

Reply from Alex Scott Guidepost on 30/09/24

Hi Andrew - What a lovely review. Thank you so much. It was a pleasure dealing with you too. Thank you for making it easy too. Once again thank you for the business. Maz

By Joe Barras on 25 September 2024 | Verified purchase

I dealt with Maz and his customer service was fantastic, he went above and beyond. Brilliant service from these guys and would highly recommend to anyone wishing to get their next car. Thanks again boys.

Reply from Alex Scott Guidepost on 30/09/24

Hi Joe - Thank you so much for my 5 Star review - It was a real pleasure dealing with you. Thank you for the business. Also a small world. Thanks Maz

By joan Nelson on 19 September 2024 | Verified purchase

Whilst buying my new car with Alex Scott I was more than satisfied with the service given, Johnathan Scott dealt with my enquiries, he was very friendly and left me at ease whilst transitioning to a new car, overall a very good experience would definitely recommend!

Reply from Alex Scott Guidepost on 30/09/24

Hello Joan - Thank you so much for the 5 star review - Once again thank you for the business. Alex Scott Cars

By Lynsey Foster on 19 September 2024 | Verified purchase

Went on Saturday 14 September to view a car I’d seen online. Placed a deposit on a different car. Lots of choice and very low mileage on the cars with one owner only. Peter, was professional, efficient and made the whole process very easy. I collected my car the following Wednesday and I’m very happy with it. Would definitely return, my husband also said he would check out their cars when he needs to update his.

Reply from Alex Scott Guidepost on 24/09/24

Thank you for the 5* review!!! Enjoy your new car & thanks again!!! All the best Peter

By Naheen Awan on 18 September 2024 | Verified purchase

Bought a fantastic 5 Series BMW car with Alex Scott, low mileage, one owner car. As this was the 4th car I was buying from this garage, I had no worries as they are an established and reputable place , and never had any issues in the past. 👌 Went on the Saturday morning, took car for test drive, Mazz was very helpful in sorting out all paperwork etc , other customers were there and all their new stock sold in the same day - it shows how reputable the dealership is. I picked up the car after it was fully prepared to a very high standard 3 weeks later. On purchase, there was an issue with the tyre sensors, I spoke to Peter and he quickly got me a diagnostics arranged with BMW, and subsequently Alex Scott arranged to replace the sensors after. I would highly recommend Alex Scott as they go well above the highest standards for their customers, and sell good quality cars, and their after service is second to none. They also have a car workshop for service etc. Thanks again Mazz, Peter, Steve and Jonathan (Director). Will see you for the next car..🙏🙏🙏

Reply from Alex Scott Guidepost on 30/09/24

Hi Naheen - Thank you so much for a well thought review and your kind words - We love repeat business. See you in the future for the next car. Thanks Maz, Peter and Jonathan

By Alicia on 16 September 2024 | Verified purchase

Absolutely brilliant service. Staff are so friendly and helpful! Would definitely recommend to anybody looking for a car. Especially Peter and Maz who were so eager to help and made it a very pleasant experience when buying my car.

Reply from Alex Scott Guidepost on 17/09/24

Thank you so much for the GREAT review we really appreciate it! Thank you for coming up to the North East, to collect your new car too!!! Enjoy your new car & see you again Peter & Maz

By Anonymous on 10 September 2024 | Verified purchase

Positive experience, Peter was knowledgeable without being pushy which was extremely refreshing and ultimately why I ended up buying the car!

Reply from Alex Scott Guidepost on 11/09/24

Thank you for the Great review we really appreciate it! Enjoy your new car! Many Thanks Peter

By Anonymous on 06 September 2024 | Verified purchase

I found the staff at Alex Scott were very helpful and knowledgeable, and made buying my car very easy. I would recommend this garage to anyone who is looking to buy a new car.

Reply from Alex Scott Guidepost on 09/09/24

Hello - Thank you so much for our review. It was a pleasure dealing with you. And once again thank you for the business. Alex Scott Cars

By Anonymous on 04 September 2024 | Verified purchase

The garage is a family owned business which I travelled 45 miles each way to for a particular car. Staff made me feel at ease straight away , couldn’t do enough for us and made sure the car I picked up was like brand new on collection. I had already looked at the amazing feedback given before travelling and I want to say I wouldn’t hesitate to buy another car from this garage. Would especially recommend Maz as a sales man he was amazing to deal with.

Reply from Alex Scott Guidepost on 04/09/24

Hello - WOW what a review thank you so much. Like wise it was really easy, fun, enjoyable for me too. I wont forget the hug too ! I did not expect that but that is what i like a personal touch and happy customer. Once again thank you for the business. Maz

By Anonymous on 30 August 2024 | Verified purchase

Transparent and honest service, very friendly and helpful. Nothing was too much trouble. 100% recommend this dealership!

Reply from Alex Scott Guidepost on 11/09/24

Thank you for the 5* Review we really do appreciate it! Many Thanks All of us From Alex Scott Cars