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Customer reviews of Alex Scott Guidepost

At Alex Scott Guidepost we pride ourselves on the great service we provide to all of our customers. We understand that buying a car can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible.

But don't just take our word for it, see what some of our customers have to say about us...

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Alex Scott Guidepost

Alex Scott Guidepost
5
4.9

Based on 265 customer reviews

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  • 5

    excelent with after care first class,

    By James W on 28 January 2017 | Verified purchase

    very helpful wity no pressure to buy

    Reply from Alex Scott Guidepost on 30/01/17

    Thanks james i am pleased you are happy with the service and your new vehicle keep in touch. cheers gary


  • 5

    Exceptional Service from Alex Scott

    By David R on 25 January 2017 | Verified purchase

    Having used this dealership for as many years as I can remember, I have never had a bad experience with them. It shows a great commitment that all the sales and garage staff have been with them also for years. I have at times looked at other dealerships but in the main have gone back to Alex Scott and found the service to be exceptional. Nothing is ever too much trouble and they will always go the extra mile over and above what they really need to do. I cannot remember how many cars I have purchased from this dealer but it is a lot and will continue for years to come.

    Reply from Alex Scott Guidepost on 02/11/16

    thanks dave for your latest car purchase and thanks for the review,Cheers Jonathan


  • 5

    Another fantastic experience.

    By Dave R on 25 January 2017 | Verified purchase

    As always, exceptional service and attention to detail. Johnathan and his team work and go the extra mile. There is no reason to go anywhere else to buy a pre used car. I have lost count of the number of cars I have purchased from this dealer and see no reason to go anywhere else. Again, thank you for a job well done.

    Reply from Alex Scott Guidepost on 01/02/17

    Thanks very much anything you need just pick up the phone cheers jonathan


  • 5

    Great service, nice people, hassle free.

    By John C on 17 January 2017 | Verified purchase

    From the first time I met Jonathan to driving away in my new car, it was hassle free, friendly service and and most of all no pressure/ hard sell. Honest and genuine.

    Reply from Alex Scott Guidepost on 18/01/17

    Hi john i am pleased you are happy with your new purchase and thanks for the review we appreciate it.Jonathan


  • 5

    Look further afield for the right spec

    By Patsy K on 14 January 2017 | Verified purchase

    I had been looking for a particular model with low mileage,high spec and competitive price for my daughter. This dealer surpassed all others that were local to me. They were helpful, courteous and truthful about the car. As I was buying it unseen with a 250 round trip journey to collect it, I was relying on their honest description. I needn't have worried. The car is as described and I am very happy with the car and the whole process. It was a quick and easy process from start to finish. I would highly recommend this dealer to anyone looking for a low mileage car at a fair price.

    Reply from Alex Scott Guidepost on 17/01/17

    Hi patsy thanks for the review i am pleased that you were happy with the service and the vehicle and if you need anything in the future don't hesitate to contact me.Thanks Brian


  • 5

    Excellent in every way

    By David O on 30 December 2016 | Verified purchase

    Excellent service and part exchange good they do everything possible and go out of there way to help. This is my third car from here and wouldnt go anywhere else,aftersales is spot on.would rate them as 5 star

    Reply from Alex Scott Guidepost on 04/01/17

    Hi david thanks once again for your recent purchase and continued support i hope you are enjoying your new car all the best for the new year jonathan


  • 5

    Great service

    By Colin S on 21 December 2016 | Verified purchase

    Third car from alex scott and wouldnt go anywhere else excellent service from garry,chose my car on saturday drove away on the wedesday hassle free

    Reply from Alex Scott Guidepost on 22/12/16

    Hi colin i am pleased you are happy with the service and your new car and hope you have a nice xmas thanks gary


  • 5

    Excellent

    By Doreen T on 21 December 2016 | Verified purchase

    I found the salesman, Gary, very helpful and professional. Definitely recommend them.


  • 5

    Alex Scott

    By Bijan D on 07 December 2016 | Verified purchase

    I have bought a few cars from Alex Scott , Cramlington and Guidepost . Friendly,punctual and attentive . Look forward to deal with them again!

    Reply from Alex Scott Guidepost on 20/12/16

    Hi bijan i am pleased that you were happy with the service once again and look forward to doing business in the future,thanks very much jonathan


  • 5

    Really good experience.

    By Michelle M on 28 November 2016 | Verified purchase

    Really happy with the car and customer service. Friendly, honest and professional. Prior to going to Alex Scott I went to a different showroom and it felt like the staff member had just fell out of a cringeworthy sales training seminar and was trying to manipulate me. Was pleased this was not the case with Alex Scott.

    Reply from Alex Scott Guidepost on 20/12/16

    Hi michelle thanks for the positive comments and i am pleased you were happy with the service.Thanks from the salesteam