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Customer reviews of Alex Scott Guidepost

At Alex Scott Guidepost we pride ourselves on the great service we provide to all of our customers. We understand that buying a car can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible.

But don't just take our word for it, see what some of our customers have to say about us...

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Alex Scott Guidepost

Alex Scott Guidepost
5
4.9

Based on 242 customer reviews

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  • 5

    very helpfull and friendly staff.

    By John H on 24 September 2016 | Verified purchase

    I have bought a few cars from Alex Scott over the years always had excellent service from them and quality vehicles staff are very helpful and friendly always recommend them.

    Reply from Alex Scott Guidepost on 02/11/16

    Thanks john from all the team at alex scott cars for the positive review


  • 5

    One of the best garages in the North.

    By Allan N on 11 September 2016 | Verified purchase

    I can highly recommend the friendly service from all the staff I have received from Alex Scott garage,I have bought several cars from this garage and all have been thoroughly checked and serviced before pick up,and the after sale service is one of the best I have experienced,definitely a 5 star car sale / garage Liz

    Reply from Alex Scott Guidepost on 02/11/16

    Hi allan thanks once again for your recent purchase and i am pleased you are happy call in for a coffee when you are passing Cheers Jonathan


  • 5

    Painless!

    By Sheena M on 12 June 2016 | Verified purchase

    This was a whole new car buying experience! No jargon,nonsense free,straight forward! Would highly recommend

    Reply from Alex Scott Guidepost on 02/11/16

    hi sheena thanks for the review and purchase of your new car and a big thankyou from all team


  • 5

    Great cars and awesome service

    By Elizabeth M on 07 June 2016 | Verified purchase

    Great service. I got the best part exchange at Alex Scott and the car was ready for collection at my convenience. This is the second car I have bought from Alex Scott, Guidepost and it wont b the last. This is one of the best local dealers and should be your first port of call when looking for a great deal on a used car.


  • 5

    Hassle free excellent service

    By William N on 13 May 2016 | Verified purchase

    We received a first class service from a very friendly and efficient sales team. Nothing was to much for Jarry to put us at our ease, no hassle with pricing, even recommended a place to eat which was great. Well done Alex Scott we are so pleased with our Kia Serento

    Reply from Alex Scott Guidepost on 02/11/16

    hi william thanks for the review it goes along way so we appreciate hope to see you soon,Gary


  • 5

    Quashqi

    By Amanda S on 18 February 2016 | Verified purchase

    We have been looking for a newer car for a few months, when we looked at Alex Scott website Guidepost the choice was amazing. we were delt with from beginning to end 100 percent quality. We would highly recommend Alex Scott for cars amazing choice quality customer service and no pushy salesmen.

    Reply from Alex Scott Guidepost on 02/11/16

    Hi amanda thanks for the positive review and we are pleased you were happy with your buying experience and hope it will be the start of many more to come thanks from all the team


  • 5

    3rd ford focus

    By Sheila S on 14 January 2016 | Verified purchase

    I went to buy a replacement for my 06 ford focus, I wasn't looking fir a focus but the car Alex Scott had in was tempting. The advice I was given was genuine and I felt under no pressure to buy. I was encouraged to take the car for a test drive without any salesman, and on my return asked if I wanted to drive any other car, nothing was any trouble to the staff. I returned the following day for another drive, they had put more diesel in the car and told me too take it as far as I wanted. The deal was done and given all the usuals and even road tax paid for the year. Would definitely recommend thus garage to anyone wanting to buy a car without any pressure put on you.

    Reply from Alex Scott Guidepost on 02/11/16

    hi sheila thanks for your comments it means alot to us all here and thankyou for recommending us hope to see you soon from all the team at alex scott cars guidepost


  • 5

    Amazing place, wonderful people,simply the Best

    By Samith T on 12 May 2018 | Purchase not verified

    I went to Part Exchange my Out lander which I bought From Alex scott and came out with beautiful JAGUAR (low mileage mint car)Thanks to Jonathan and Gary they kept the car for me and help to sort my finance As well . They always go beyond our expectation and amazing friendly helpful top quality Professional Gentlemen' s with top quality vehicles. first I bought Out lander and drive for almost 8000 mileage in with in 9 months never ever had a problem . Then I bought Jaguar and driving more than a month and amazing experience like Air Bus and how quality there cars with a good reasonable price. Planning to buy a car for my wife and only place I go Alex scott, I will only use this dealership for buying any vehicles Because they're the BEST!!

    Reply from Alex Scott Guidepost on 24/05/18

    Hi Samith thanks again for your business and taking the time to write the review i am pleased you are happy with your new jaguar enjoy it and hope to see you soon.Thanks Jonathan


  • 5

    Delivered my car over 200 miles away. Excellent

    By Andy H on 27 April 2018 | Purchase not verified

    I came across the Vauxhall Mokka on AutoTrader. Realising it was over 200 miles away, I thought it was unlikely but worth a shot - I asked if the dealer would consider delivering the vehicle. I spoke to "p"(as I cannot name individuals!), who informed me that they deliver cars throughout the country. Following this initial conversation I decided to "take a chance" and put a deposit down on a vehicle I had not seen in person or test drove, due to the very low mileage and full service history (something I have never done before!) "P" who was very friendly and helpful throughout also reassured me about the condition of the vehicle. Communication was excellent, I was contacted via email and phone throughout the process keeping me up-to-date. My car was delivered yesterday by a friendly chap. I'd say it is the most pleasant experience I have ever had buying/selling a car. Thank you, especially "P" and the delivery driver!! I love it!

    Reply from Alex Scott Guidepost on 01/05/18

    Hi Andy thanks for the review i am pleased you were happy with our sales approach and loved the vehicle i will pass on your comments,thanks again for your business,Peter and all the Team


  • 5

    Excellent experience

    By John / Rachel T on 20 February 2018 | Purchase not verified

    We bought a beautiful BMW from Alex Scott motors in Jan 18 The service we received was excellent. Jonathan promised the car would be pristine it was He was very friendly and helpful. It was relaxing to test drive the car ourselves with no car sales man pressure I would definitely return if buying cars in the future and recommend this garage Thankyou

    Reply from Alex Scott Guidepost on 05/03/18

    Thanks to both of you for the review we appreciate the positive feedback and are pleased that you are happy with your new BMW,Thanks Jonathan