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Customer reviews of Alex Scott Guidepost

At Alex Scott Guidepost we pride ourselves on the great service we provide to all of our customers. We understand that buying a car can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible.

But don't just take our word for it, see what some of our customers have to say about us...

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Alex Scott Guidepost

Alex Scott Guidepost
5
4.9

Based on 250 customer reviews

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  • 5

    Great cars and awesome service

    By Elizabeth M on 07 June 2016 | Verified purchase

    Great service. I got the best part exchange at Alex Scott and the car was ready for collection at my convenience. This is the second car I have bought from Alex Scott, Guidepost and it wont b the last. This is one of the best local dealers and should be your first port of call when looking for a great deal on a used car.


  • 5

    Hassle free excellent service

    By William N on 13 May 2016 | Verified purchase

    We received a first class service from a very friendly and efficient sales team. Nothing was to much for Jarry to put us at our ease, no hassle with pricing, even recommended a place to eat which was great. Well done Alex Scott we are so pleased with our Kia Serento

    Reply from Alex Scott Guidepost on 02/11/16

    hi william thanks for the review it goes along way so we appreciate hope to see you soon,Gary


  • 5

    Quashqi

    By Amanda S on 18 February 2016 | Verified purchase

    We have been looking for a newer car for a few months, when we looked at Alex Scott website Guidepost the choice was amazing. we were delt with from beginning to end 100 percent quality. We would highly recommend Alex Scott for cars amazing choice quality customer service and no pushy salesmen.

    Reply from Alex Scott Guidepost on 02/11/16

    Hi amanda thanks for the positive review and we are pleased you were happy with your buying experience and hope it will be the start of many more to come thanks from all the team


  • 5

    3rd ford focus

    By Sheila S on 14 January 2016 | Verified purchase

    I went to buy a replacement for my 06 ford focus, I wasn't looking fir a focus but the car Alex Scott had in was tempting. The advice I was given was genuine and I felt under no pressure to buy. I was encouraged to take the car for a test drive without any salesman, and on my return asked if I wanted to drive any other car, nothing was any trouble to the staff. I returned the following day for another drive, they had put more diesel in the car and told me too take it as far as I wanted. The deal was done and given all the usuals and even road tax paid for the year. Would definitely recommend thus garage to anyone wanting to buy a car without any pressure put on you.

    Reply from Alex Scott Guidepost on 02/11/16

    hi sheila thanks for your comments it means alot to us all here and thankyou for recommending us hope to see you soon from all the team at alex scott cars guidepost


  • 5

    Great service, great car

    By Stephen C on 09 August 2018 | Purchase not verified

    Turned up at the premises to view a car (Mazda CX-5). Handed the keys and told to bring the car back when I was finished. Couple of minor things pointed out to the salesman (Gary) who said they would be rectified. Big dealerships could learn a lot from this company. Highly recommended.


  • 5

    Amazing place, wonderful people,simply the Best

    By Samith T on 12 May 2018 | Purchase not verified

    I went to Part Exchange my Out lander which I bought From Alex scott and came out with beautiful JAGUAR (low mileage mint car)Thanks to Jonathan and Gary they kept the car for me and help to sort my finance As well . They always go beyond our expectation and amazing friendly helpful top quality Professional Gentlemen' s with top quality vehicles. first I bought Out lander and drive for almost 8000 mileage in with in 9 months never ever had a problem . Then I bought Jaguar and driving more than a month and amazing experience like Air Bus and how quality there cars with a good reasonable price. Planning to buy a car for my wife and only place I go Alex scott, I will only use this dealership for buying any vehicles Because they're the BEST!!

    Reply from Alex Scott Guidepost on 24/05/18

    Hi Samith thanks again for your business and taking the time to write the review i am pleased you are happy with your new jaguar enjoy it and hope to see you soon.Thanks Jonathan


  • 5

    Delivered my car over 200 miles away. Excellent

    By Andy H on 27 April 2018 | Purchase not verified

    I came across the Vauxhall Mokka on AutoTrader. Realising it was over 200 miles away, I thought it was unlikely but worth a shot - I asked if the dealer would consider delivering the vehicle. I spoke to "p"(as I cannot name individuals!), who informed me that they deliver cars throughout the country. Following this initial conversation I decided to "take a chance" and put a deposit down on a vehicle I had not seen in person or test drove, due to the very low mileage and full service history (something I have never done before!) "P" who was very friendly and helpful throughout also reassured me about the condition of the vehicle. Communication was excellent, I was contacted via email and phone throughout the process keeping me up-to-date. My car was delivered yesterday by a friendly chap. I'd say it is the most pleasant experience I have ever had buying/selling a car. Thank you, especially "P" and the delivery driver!! I love it!

    Reply from Alex Scott Guidepost on 01/05/18

    Hi Andy thanks for the review i am pleased you were happy with our sales approach and loved the vehicle i will pass on your comments,thanks again for your business,Peter and all the Team


  • 5

    Excellent experience

    By John / Rachel T on 20 February 2018 | Purchase not verified

    We bought a beautiful BMW from Alex Scott motors in Jan 18 The service we received was excellent. Jonathan promised the car would be pristine it was He was very friendly and helpful. It was relaxing to test drive the car ourselves with no car sales man pressure I would definitely return if buying cars in the future and recommend this garage Thankyou

    Reply from Alex Scott Guidepost on 05/03/18

    Thanks to both of you for the review we appreciate the positive feedback and are pleased that you are happy with your new BMW,Thanks Jonathan


  • 5

    used car sales

    By william s on 19 February 2018 | Purchase not verified

    hi my name is bill i have ms and have a electric wheel chair I called in to alex scott guide post they have some very high quality cars there well presented gary the sales man showed me many cars I drove a citreon c4 diesel which drove great and would take my wheel chair but most of my driving is round the doors and not many long runs they told me they service all the cars before collection I would highly recamend this car sales

    Reply from Alex Scott Guidepost on 05/03/18

    Hi Bill thanks alot for taking the time to write the review i will pass your kind comments onto the salesteam,Take care Jonathan


  • 5

    Excellent Service

    By Shirley M on 04 January 2018 | Purchase not verified

    I recently bought an Audi Q3 from this garage. From my first enquiry to completion of the deal, staff from the garage were very pleasant, truthful and honest. I made a 300 mile round trip from Scotland to get the car and hope to do the same again, if a similar opportunity arose. Many thanks.

    Reply from Alex Scott Guidepost on 06/01/18

    Hi Shirley thanks for the kind comments yes it was a bit of a journey for you but i am pleased it was worth while,enjoy the car and thanks once again for your business,jonathan