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Customer reviews of Alex Scott Guidepost
At Alex Scott Guidepost we pride ourselves on the great service we provide to all of our customers. We understand that buying a car can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible.
But don't just take our word for it, see what some of our customers have to say about us...
Alex Scott Guidepost
Based on 237 customer reviews
Very satisfied customer
By Ian S on 14 October 2017 | Purchase not verified
Just taken delivery of new car. This is the second car from Scott's and we are very pleased with the service we receive from them. They really do go out of their way to completely satisfy the customer. The exchange of cars was extremely fair. We can thoroughly recommend dealing with Scott's. (no relation)
By Bernard M on 27 September 2017 | Purchase not verified
As others have said, the staff were very helpful and friendly and buying the car was a pleasant experience. However the after sales service is a different matter. After noticing a couple of faults, one of them a tyre sensor warning light staying on a couple of days after it was bought, it has been in twice, still staying on and they are now ignoring my calls, still waiting for mechanic to contact me as promised on Monday. In the meantime I am left with a faulty car.
Local car sales with professional customer care
By Steve W on 22 September 2017 | Purchase not verified
After dealing with main dealers for the past few years, it has been a breath of fresh air not to be patronised and lied to by unscrupulous a sale at any price salesmen. Alex Scott is a friendly and professional business. I was never pressured or hassled. The experience was refreshingly pleasant. A pleasure to to business with you. Highly recommended
Another great car
By Simon R on 13 July 2017 | Purchase not verified
Outstanding service. Another Mazda6 in great condition from them. No trouble to keep the car for for a month for me either. Carried out all requests for work to be done prior to purchase with no problems at all. Very good service. Recommend them 100%.
Friendly, no hard sell, efficient
By Kathryn S on 14 May 2017 | Purchase not verified
I recently purchased a car from Alex Scott cars , Guidepost and dealt with Brian. Buying cars is generally not a great experience for me and I don't like hard sell. The experience was quick and efficient and a minor problem after purchase was solved with minimum fuss.
First class service from start to finish
By Tasnim K on 31 January 2017 | Purchase not verified
From the moment I made contact with Brian @ Alex Scott cars I knew I was in safe hands. Brian listened to what I needed from my next car and offered test drives at my convenience. He has a friendly and informative approach without the hard sell tactics. Brian and his colleagues have also provided a solid after sales service to ensure complete satisfaction. We've already recommended them to others seeking their next car.
Another fantastic experience.
By David on 25 January 2017 | Purchase not verified
Another car purchased from Alex Scott and they are a real joy to purchase from. Always pleasant and accommodating and nothing is too much trouble to them. In this day of iffy car dealers, I do not know why anyone would want to go anywhere else. My thanks to Jonathan for his patience and a real sense of wanting to help in the buying process.