Customer reviews of Alex Scott Guidepost

By Paul C on 12 August 2017 | Verified purchase

Simply the best car dealers in the area

Reply from Alex Scott Guidepost on 18/08/17

Hi paul thanks again for your latest purchase and for your recommendations i appreciate it thanks jonathan

By Susan K on 10 August 2017 | Verified purchase

we bought a62 plate Kia Ceed from Alex Scott last week. We had exceptional service from the salesman Gary at the Morpeth branch. He was very knowledgeable, polite and very attentive. He did everything he was asked in regards to the vehicle and everything was done on time and to the highest standard. The transaction was effortless and the service was better by far that the recent visits to many main dealers in the area {Peugeot and Ford} Thank you. We will certainly use your garage again.

Reply from Alex Scott Guidepost on 11/08/17

Hi susan thanks very much for the review i am so pleased you are happy with the service we provided and the car you purchased,if you need anything just get intouch,thanks gary

By Samith T on 09 August 2017 | Verified purchase

Anyone who is looking for a new or used vehicle. This dealership was OUTSTANDING Great people to deal with Jonathan and Gary , good quality cars very friendly and very professional. i would recommend Alex Scott to anyone. best of the north

Reply from Alex Scott Guidepost on 11/08/17

Hi samith thanks for the comments it means alot to all the team,thanks for the recommendations and we hope you are enjoying your new mitsubishi

By Gary D on 07 August 2017 | Verified purchase

Gary the salesman was very good to deal with and explained all the aspects of the car and gave us a test drive in the car. The car was in very good condition and is supported by a two year warranty.

Reply from Alex Scott Guidepost on 11/08/17

Hi gary thanks for taking the time to write your review anything you need going forward just get intouch,thanks Gary

By Tony C on 01 August 2017 | Verified purchase

A friendly no pressure purchase, we went up there on a Sunday morning going to look at the car I have now purchased from them, we were not hassled on the forecourt. After speaking to Gary I took the car for a test drive and was told basically as long as it's back before closing to go out with it and see what I think of it. We did not feel pressured and were left to look over the car I'm no mechanic but I gave the car a good look over including engine and tyres etc I was well happy with the car and the hassle free time I had had looking at it without feeling pressured to purchase after a discussion with my wife we got down to the nitty gritty of purchasing I thought they were going to low ball me on the trade in price of my car and was shocked that they gave me the great deal for my trade in I would definitely purchase from again and will definitely be telling all my friends and family

Reply from Alex Scott Guidepost on 11/08/17

Hi tony thanks for the review i am pleased you had a relaxed and no pressure feeling when buying your car it is exactly what we try and achieve i hope you enjoy your new vehicle,Once again thanks Gary

By Don M on 01 August 2017 | Verified purchase

Went in,found a great car, got a great deal (thanks Gary), went home.

Reply from Alex Scott Guidepost on 11/08/17

Hi don we try and make it as simple and uncomplicated as we can so i am pleased we managed to achieve that for you.Thanks Gary

By Adele G on 31 July 2017 | Verified purchase

Bought the car on finance test drive the car on a Wednesday and said it would be ready for Friday afternoon MOT serxvice and I asked if they could do it any quicker coz was going away for weeken and it was ready by Friday morning finance went threw on the Thursday was really good service breaks were making a noise and I phone them and they have booked it in for breaks to be checked

Reply from Alex Scott Guidepost on 11/08/17

Hi adele thanks for your comments it means alot to all the team and we will see you when you bring it in to get the brakes checked.Thanks jonathan

By Amy F on 30 July 2017 | Verified purchase

Second car I've brought from here great service as always and such friendly guys, only downside this time round picked the car up with the petrol light on.

Reply from Alex Scott Guidepost on 11/08/17

Hi amy thanks for the review and your second car purchase sorry about the petrol light if you are passing we will put some more in for you Thanks Brian

By David N on 28 July 2017 | Verified purchase

Superb, no pressurised or fussy sales. Minor fault with the car fixed under the standard 30 day warranty without hesitation. Would definitely recommend.

Reply from Alex Scott Guidepost on 11/08/17

Hi david thanks for the review if you need anything just call in when you are passing.Thanks Jonathan

By ALEXANDRA P on 24 July 2017 | Verified purchase

Very good customer service, canny lads and great to work with to ensure my vehicle was fully refurbished with some little niggles i noticed (scratched alloys) I received my car after it had only been in the shop for a week so the niggles were going to get sorted anyways. Purchased my car and received it 6 days later as they ran it through its MOT, full service, valet, sent off for alloys to be refurbished (which takes 2 days) and cleaned up nice and clean.