Customer reviews of Alex Scott Guidepost

By Bijan D on 07 December 2016 | Verified purchase

I have bought a few cars from Alex Scott , Cramlington and Guidepost . Friendly,punctual and attentive . Look forward to deal with them again!

Reply from Alex Scott Guidepost on 20/12/16

Hi bijan i am pleased that you were happy with the service once again and look forward to doing business in the future,thanks very much jonathan

By Michelle M on 28 November 2016 | Verified purchase

Really happy with the car and customer service. Friendly, honest and professional. Prior to going to Alex Scott I went to a different showroom and it felt like the staff member had just fell out of a cringeworthy sales training seminar and was trying to manipulate me. Was pleased this was not the case with Alex Scott.

Reply from Alex Scott Guidepost on 20/12/16

Hi michelle thanks for the positive comments and i am pleased you were happy with the service.Thanks from the salesteam

By ROBERT H on 10 November 2016 | Verified purchase

I found Alex Scott Cars at Guide Post on Auto Trader who were advertising the Hyundai xi 35 which had an almost identical spec. to one I was considering buying from elsewhere but was between £1000 & £1500 cheaper. I visited the dealership at Guide Post and discussed this car along with my grandson [ who has considerably more knowledge of cars than myself] with Gary who we found a pleasant personable and knowledgeable salesman. I thought the service received was excellent answering all questions with clarity and without excessive "sales talk". I am to date very happy with my purchase and expect the after sales service will match the negotiations.

Reply from Alex Scott Guidepost on 23/11/16

Hi robert thanks for the comments i am pleased you were happy with your buying experience.anything you need just pop in thanks gary

By Paul C on 04 November 2016 | Verified purchase

Made our car sale very easy & extremely happy with our deal with our new car. Very helpful & patient. Thanks guys for an easy transaction highly recommended

Reply from Alex Scott Guidepost on 07/11/16

HI PAUL i am pleased you are happy with your new Peugeot 3008 and thanks for the review if you need anything you know where we are.Thanks Gary

By Andrea S on 27 October 2016 | Verified purchase

Ab Fab very quick and efficient didn't try to push me into have a look at any other cars when I went to pick it up car was ready and sorted at the agreed time all the staff were very helpful especially Jonathan and would recommend anyone who wants to buy a car to go there

Reply from Alex Scott Guidepost on 02/11/16

Hi andrea thanks very much for the review and the positive comments and i am pleased you were happy with the service.Once again thanks

By Stephen A on 27 October 2016 | Verified purchase

Great deal on my old car. Excellent customer service from Jonathan. Nothing was a hassle Stress free from start to finish no hard sell. 2nd car bought from Alex Scott and wouldn't hesitate to go back.

Reply from Alex Scott Guidepost on 02/11/16

hi stephen thanks for the review we appreciate it and you know where we are if you need anything,Thanks jonathan

By John M on 26 October 2016 | Verified purchase

Very professional and friendly. A decent part ex was offered and the new car was prepared to a very high standard. I am very pleased with my new car.

Reply from Alex Scott Guidepost on 02/11/16

hi john thanks for leaving a positive review and i am pleased you are happy with your new car and thankyou also for your recent purchase of the 2008 for the wife i hope she is enjoying it thanks jonathan

By Gordon L on 26 October 2016 | Verified purchase

Alex Scott Cars is always the first place I look when I want to replace my car as the customer service level is excellent, reliable and you can view their cars without the "hard sell" that many other car dealers put on you. Jonathan, Gary and Brian are professional, friendly and very helpful and you can be assured that they will deal with any queries you may have both before and after your purchase. I have just bought my fourth consecutive car from them and I will not hesitate to buy from them again in the future, and I would recommend them to any future buyers. Thank you again Gordon & Kathleen

Reply from Alex Scott Guidepost on 02/11/16

Once again thanks again to both of you for your most recent purchase it means alot to all the team for your positive comments.Keep in touch thanks again. jonathan ,brian, gary

By Anna C on 22 October 2016 | Verified purchase

5 stars , brilliant customer service . Great staff very truthful and nice family run business.

Reply from Alex Scott Guidepost on 02/11/16

thanks anna for the review and enjoy your new car,if you need us you know where we are.Thanks

By DAVID L on 22 October 2016 | Verified purchase

As an existing customer been going back to Alex Scott for over 3 years now. Jonathan and Gary are both excellent friendly and helpful sale assistances always making you feel very welcome and at ease. Bought various cars from them over the last 3 years with trouble free motoring not one fault appearing over the period of owning the cars. Their always extremely helpful even when the deal has been completed you can always ring up for advice and with queries regarding your new car and they will always help you out no matter what. I would recommend Alex Scott to anyone as they are a professional team and have never let myself down over the years. Mr D Liddell

Reply from Alex Scott Guidepost on 02/11/16

hi david thanks for making time to leave the review it means alot to us all and i hope you both are enjoying your new cars.Thanks jonathan gary