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Customer reviews of Alex Scott Guidepost

At Alex Scott Guidepost we pride ourselves on the great service we provide to all of our customers. We understand that buying a car can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible.

But don't just take our word for it, see what some of our customers have to say about us...

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Alex Scott Guidepost

Alex Scott Guidepost

Based on 573 customer reviews

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  • 5

    Happy Customers

    By Ian D on 14 September 2018 | Verified purchase

    Excellent service from start to finish . Helpful friendly staff , not pushy just listened to what we wanted . I had bought cars from here in the past and just recently a good friend bought her car there to and she also had great service so I would not hesitate to recommend . When we picked our car up yesterday it was gleaming and immaculate , Thanks to all the staff , especially the manager and Naz 😀

    Reply from Alex Scott Guidepost on 24/09/18

    Hi Ian, thank you again for buying Your Audi A1 from us we really appreiate. Thanks again all the Team at Alex Scott Guidepost

  • 5

    6 hr travelling due to holdups,but worth it!

    By Robert William S on 13 September 2018 | Verified purchase

    thoroughly professional from the start,polite ,efficient and no bull....!this was evident from my first call to them,and conversations later with them ,on arrival the vehicle was as stated,a pleasure to do business very smooth transaction plus a small discount as agreed.many thanks to all concerned.

    Reply from Alex Scott Guidepost on 21/09/18

    Thank you for the great review Robert. I hope the drive back was a good one in your new Dacia Duster. Thank you again for putting your trust in Alex Scott Cars. Many thanks Peter

  • 5

    Proper genuine car dealer

    By James P on 12 September 2018 | Verified purchase

    Smooth process from start to finish! Highly recommend!

    Reply from Alex Scott Guidepost on 21/09/18

    Hi James, thank you so much for purchasing your Mercedes from us. If you need anything in the future we are just a phone call away. Many Thanks The Guidepost Team

  • 5

    Best car dealer we have dealt with.

    By Malcolm S on 11 September 2018 | Verified purchase

    Excellent service from start to finish. Very friendly staff and very quick and thorough transaction.

    Reply from Alex Scott Guidepost on 21/09/18

    Thank you for the kind comments we really appreciate it. ¿ All the best from the Guidepost team

  • 5

    Great service

    By Andrew F on 10 September 2018 | Verified purchase

    Superb service. Finance agreed before so got there in and away in my new car in 20 minutes

  • 5

    Car buying how it should be, well done.

    By Ian M on 04 September 2018 | Verified purchase

    Purchased a Nissan X - Trail this week from Alex Scott Cars at Guide post nr Newcastle. These guys are head and shoulders the best dealers I've ever experienced. We're from Mter - three hrs drive away so were a little unsure about viewing a car at that distance. However the price was such a call was made to get some background info. Gary's knowledge and approach were very refreshing and infectious. The car was then held for our test drive. On the phone or on arrival there was absolutely no pressure to buy, push credit, warrantys or the like from at any time. There were some aesthetic items to make the car almost pristine which the were carried out without any fuss - even offering to replace a tail gate glass if they couldn't make perfect. I returned the following week and was collected from Newcastle train station, at their suggestion something they always do - customers also fly in so that tells you something. Completed the deal with the excellent Maz. Delighted customer, thank you.

    Reply from Alex Scott Guidepost on 07/09/18

    Hi Ian thanks very much for taking the time to post the review we are pleased that you were impressed with your buying experience and your new car and the long journey to get to us was worth it,if you need anything going forward just get intouch,Thanks Jonathan

  • 5

    Extremely good customer service

    By Nicole C on 03 September 2018 | Verified purchase

    The easiest and friendliest experience buying a car the sales rep Maz was very professional and down to earth which made for a seamless transaction with the added bonus of warranty and aftercare i would recommend this garage to anyone. Extremely good value for money.

    Reply from Alex Scott Guidepost on 07/09/18

    Hi nicole thanks for the review i appreciate it and thanks for the recommendation if you need anything do not hesitate to get intouch,Thanks Maz

  • 5

    Friendly, helpful, honest and personal service.

    By Lindsey C on 01 September 2018 | Verified purchase

    Excellent service. Salesman was a great help and it was nice to deal with a car dealer who was looking out for you as a customer as well.

    Reply from Alex Scott Guidepost on 07/09/18

    Hi Lindsey thanks for the 5 star review we all really appreciate it thanks from all the team

  • 5

    A personal service from genuine staff.

    By David B on 28 August 2018 | Verified purchase

    This is the third car I have bought from Alex Scott at Guidepost. My reasons for staying with them are the personal service, knowledgeable customer service personnel, and value for money. I was able to make an informed choice about the car that best suited me safe in the knowledge that I also had after sales support should I need it.

    Reply from Alex Scott Guidepost on 01/09/18

    Thanks very much for your comments and the 5 star review we all appreciate it and i will pass on your comments to the team,thanks for your business once again and if there is anything you may need going forward just get intouch

  • 5

    Great car great service

    By Stephen L on 23 August 2018 | Verified purchase

    All the staff were very courteous and knowledgeable about the vehicles.

    Reply from Alex Scott Guidepost on 01/09/18

    Hi stephen thanks for your business and the 5 star review we are pleased that you were happy with the service we provided and the car you purchased,Once again thanks from all the team