- Telephone:
- 01670 823777
Customer reviews of Alex Scott Guidepost
At Alex Scott Guidepost we pride ourselves on the great service we provide to all of our customers. We understand that buying a car can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible.
But don't just take our word for it, see what some of our customers have to say about us...
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5
Friendly and first rate. Five star service!
By susan C on 24 January 2020 | Verified purchase
We have bought several cars from Alex Scott and have not been disappointed. Customer service is excellent and the cars we have purchased have not let us down. It is always our first port of call when car buying.
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5
Exchange car
By richard C on 23 January 2020 | Verified purchase
Very happy with service I received from Gary everything has gone Through in part exchange Very smoothly cannot fault service
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5
Absolute pleasure to deal with
By hamish W on 22 January 2020 | Verified purchase
The team at Alex Scott was an absolute pleasure to deal with. He assisted me in setting up a test drive and the finance options were described in detail to me. He even got the car dropped off to my home and has arranged for the first MOT to be done with themselves. Nothing but positives about this company!
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5
An excellent experience
By Bev D on 21 January 2020 | Verified purchase
We live 300 miles away form Alex Scott Guidepost yet the purchase of our next car went very smoothly. We agreed by phone the trade-in value for our existing car, what he would do (MoT etc) to facilitate the changeover and the date it would all happen. On the agreed day, we drove up in our existing car (5hrs), reviewed its replacement, enjoyed Alex Scott's hospitality, paid the bill and drove away happy. Perfect!
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5
Excellent service
By emma F on 17 January 2020 | Verified purchase
Recently part exchanged old car for new via this garage, the salesman was very helpful, I feel we got an excellent deal. Would definitely recommend
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5
Honest review
By Andrew B on 17 January 2020 | Verified purchase
Alex Scott Has got to be the best place I have ever Bought A car from the service was outstanding they are very honest, polite and professional . I live in Lanark, Scotland so was going to be travelling a good bit to buy the car I placed a deposit on it but unfortunately the car wasn’t going to be ready for the only day I could go down and collect so they delivered it to me free of charge at this point they delivered it to my work (I work in a car bodyshop) the car was fully inspected Bodywork and mechanically and I couldn’t fault it, They went over and above the call of duty delivery the car even though only a deposit was placed on it, the downside was I had to pay the rest of the balance 😂 but the car was as they said it would be. I personally would highly recommend Alex Scott and his team for your next car as I will certainly be looking here in the years to come when I decide to upgrade
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5
Great garage, very friendly staff
By Gemma M on 17 January 2020 | Verified purchase
Excellent experience, staff super helpful and friendly.
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5
Buying made easy.
By Robert F on 16 January 2020 | Verified purchase
Excellent service from start to completion of trading in my current vehicle for another. There was no direct selling pressure applied whatsoever , plenty of information provided on each step of the process and communication was great with regular phone calls providing updates on how things were progressing.Great local service and highly recommended.Made buying a car easy.
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5
Super car, Super experience, Super company.
By michael S on 15 January 2020 | Verified purchase
Very professional in all aspects of car purchase. From all paperwork to a minuscule fault, and I mean minuscule, which was immediately rectified was first class. No pushy salesman, just left to inspect the car at will. Can understand why 5/5 reviews have been consistently awarded. Would strongly recommend to anyone wanting a new used car. Many thanks to all involved in giving me a hassle free new car which is a delight.
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5
Fantastic service
By Kenneth T on 12 January 2020 | Verified purchase
Excellent customer service they made everything very easy to understand, bought my 6th car off them highly recommend