Customer reviews of Alex Scott Guidepost

By susan C on 24 January 2020 | Verified purchase

We have bought several cars from Alex Scott and have not been disappointed. Customer service is excellent and the cars we have purchased have not let us down. It is always our first port of call when car buying.

Reply from Alex Scott Guidepost on 04/03/20

Thank you for the 5 star review i hope this new car is as good as the rest you have purchased . Many thanks Gary

By richard C on 23 January 2020 | Verified purchase

Very happy with service I received from Gary everything has gone Through in part exchange Very smoothly cannot fault service

Reply from Alex Scott Guidepost on 25/01/20

Thank you for your good review Richard . I hope you have many miles of happy motoring |Thanks again Gary

By hamish W on 22 January 2020 | Verified purchase

The team at Alex Scott was an absolute pleasure to deal with. He assisted me in setting up a test drive and the finance options were described in detail to me. He even got the car dropped off to my home and has arranged for the first MOT to be done with themselves. Nothing but positives about this company!

Reply from Alex Scott Guidepost on 22/01/20

Hi Hamish thanks for the 5 star review,I am pleased that you were happy with the service we provided and your new vehicle and thanks again for your business. Jonathan scott

By Bev D on 21 January 2020 | Verified purchase

We live 300 miles away form Alex Scott Guidepost yet the purchase of our next car went very smoothly. We agreed by phone the trade-in value for our existing car, what he would do (MoT etc) to facilitate the changeover and the date it would all happen. On the agreed day, we drove up in our existing car (5hrs), reviewed its replacement, enjoyed Alex Scott's hospitality, paid the bill and drove away happy. Perfect!

Reply from Alex Scott Guidepost on 22/01/20

Many Thanks for the business Bev, I Hope you had a great stay in the North East and enjoyed your weekend up! Thanks again Peter

By emma F on 17 January 2020 | Verified purchase

Recently part exchanged old car for new via this garage, the salesman was very helpful, I feel we got an excellent deal. Would definitely recommend

Reply from Alex Scott Guidepost on 22/01/20

Hi Emma thanks for the positive review we all appreciate it and if you need anything going forward just get intouch.Thanks Gary

By Andrew B on 17 January 2020 | Verified purchase

Alex Scott Has got to be the best place I have ever Bought A car from the service was outstanding they are very honest, polite and professional . I live in Lanark, Scotland so was going to be travelling a good bit to buy the car I placed a deposit on it but unfortunately the car wasn’t going to be ready for the only day I could go down and collect so they delivered it to me free of charge at this point they delivered it to my work (I work in a car bodyshop) the car was fully inspected Bodywork and mechanically and I couldn’t fault it, They went over and above the call of duty delivery the car even though only a deposit was placed on it, the downside was I had to pay the rest of the balance 😂 but the car was as they said it would be. I personally would highly recommend Alex Scott and his team for your next car as I will certainly be looking here in the years to come when I decide to upgrade

Reply from Alex Scott Guidepost on 17/01/20

Hi Andy. Thank you so much for the 5 star review. It was such a good read and makes us all proud here. I did show this to everyone at the garage. I always believe in customer service. Once again thank you for the business. I hope to do business again with you in the future. Maz Karim

By Gemma M on 17 January 2020 | Verified purchase

Excellent experience, staff super helpful and friendly.

Reply from Alex Scott Guidepost on 22/01/20

I hope you enjoy your new car, thanks again for choosing us for your new car. Many Thanks Peter

By Robert F on 16 January 2020 | Verified purchase

Excellent service from start to completion of trading in my current vehicle for another. There was no direct selling pressure applied whatsoever , plenty of information provided on each step of the process and communication was great with regular phone calls providing updates on how things were progressing.Great local service and highly recommended.Made buying a car easy.

Reply from Alex Scott Guidepost on 17/01/20

Hi Bob. Thank you so much for the 5 star review. We thrive on our reviews and always wants us all here to do more. Once again thank you for the business. Maz

By michael S on 15 January 2020 | Verified purchase

Very professional in all aspects of car purchase. From all paperwork to a minuscule fault, and I mean minuscule, which was immediately rectified was first class. No pushy salesman, just left to inspect the car at will. Can understand why 5/5 reviews have been consistently awarded. Would strongly recommend to anyone wanting a new used car. Many thanks to all involved in giving me a hassle free new car which is a delight.

By Kenneth T on 12 January 2020 | Verified purchase

Excellent customer service they made everything very easy to understand, bought my 6th car off them highly recommend

Reply from Alex Scott Guidepost on 16/01/20

Hi Kenny. Thank you so much for my 5 star review. There's another £50 recommending cheque for you for John. Once again thank you for your business. Maz