Customer reviews of Alex Scott Guidepost

By Dionne W on 14 November 2017 | Verified purchase

Excellent service, very friendly and knowledgeable. Straight forward no hassle. Would definitely recommend Volvo c30

By Sophia F on 03 November 2017 | Verified purchase

I recently purchased a Volvo V40 from this dealership. The service I recieved was top notch, the salesman was helpful but not pushy and all our questions were answered proffesionally. My new Volvo is lovely and is in great running order, I will definitely be using this garage in future. I was particularly impressed with the valuation given to me for my PX vehicle, it was a very fair price and I did not feel like I was being ripped off. Overall very impressed and would recommend to anyone.

Reply from Alex Scott Guidepost on 08/11/17

Thanks sophia for the review it is great to here that you were happy with the your new vehicle and the whole sales process we appreciate your business thanks very much Brian

By Vincent P on 03 November 2017 | Verified purchase

When I first arrived at the car saleroom there was no salesman on your back trying the hard sell.The salesman appeared and immediately offered a test drive of the car, once I had a quick look over the car The salesman was a petrol head like myself, and put across all features of the car in an easy understanding manner. At no time was I under pressure to buy. I was recommended by a friend about this dealer. The service was first class and you too would be impressed if you visited this showroom. Another excellent touch was a free M.O.T as long as you own the vehicle, as well as a offer on reduced service prices. This was an excellent touch, where other garages sadly are lacking. Overall an excellent service and highly recommend this salesroom on the next purchase of a car.

Reply from Alex Scott Guidepost on 08/11/17

Hi Vincent great to hear that you were satisfied with the sales process and your new vehicle thanks for your business and your comments.Thanks from all the team

By Stuart H on 31 October 2017 | Verified purchase

Once again we received an exceptional standard of customer service, having used Alex Scott for around 5 years now we would highly recommend this company to supply and maintain a vehicle to any of our family and friends. Well done Alex Scott and thank you once again for another quality experience.

Reply from Alex Scott Guidepost on 08/11/17

Hi stuart thanks once again for your most recent purchase and your continuing support we all appreciate it ,thanks jonathan

By Peter R on 31 October 2017 | Verified purchase

Had a fantastic experience at Alex Scott in choppongton, the salesman was so helpful not pushy at all, we bought a Mitsubishi which we are very pleased with and would definitely recommend this garage

Reply from Alex Scott Guidepost on 08/11/17

Hi peter thanks for the review it means alot to us all anything you may need just get intouch.Thanks

By PETER S on 26 October 2017 | Verified purchase

Saw car on internet (live 6 hours drive from Guidepost) staff team very helpful and friendly. When we arrived, car as described - excellent condition (Nissan Qashqai) - fully serviced and valeted with 12 months MOT. Straight forward transaction with no pressure. Have been driving vehicle for a month now and very pleased. Would buy from them again

Reply from Alex Scott Guidepost on 08/11/17

Hi peter thanks for your business and i am pleased that your long drive to us was worth it it is nice to hear that everything was spot on for you,Once again thanks very much from all the team

By Neil W on 21 October 2017 | Verified purchase

excellent service, great knowledge of cars, not in your face salesman, allowed as much time and driving of car that is needed.also garage has great after sales service.

Reply from Alex Scott Guidepost on 08/11/17

Hi neil thanks for the review we all appreciate it,anything you may need just get intouch,Thanks

By Rachael A on 18 October 2017 | Verified purchase

I purchased a Nissan Juke from Brian, he was very helpful and ensured there was a quick turn around for me collecting the car. Good quality cars for sale with great customer service. I will be sure to take my car to them for servicing and MOT.

Reply from Alex Scott Guidepost on 20/10/17

Hi rachael thanks for your recent purchase and for taking the time to post the review,We all appreciate it,Thanks once again Brian

By Susan W on 16 October 2017 | Verified purchase

Excellent service and felt very relaxed no stress at all they kept the car for me till my insurance company give me the money back for my old car I highly recommend them to family and friends many thanks to Gary and the rest of your team from Sue and Darren many thanks

Reply from Alex Scott Guidepost on 20/10/17

Hi sue thanks for the kind comments we all appreciate it and are pleased that you are happy with your new car.Thanks Gary

By Jean D on 15 October 2017 | Verified purchase

i found the service first class and the sales person was very helpful and helped me make the right choice.

Reply from Alex Scott Guidepost on 20/10/17

Hi jean thanks again for your recent purchase and taking the time to post the review.anything you may need just pop in when you are passing.Thanks Brian