Customer reviews of Alex Scott Guidepost

By calum M on 18 August 2019 | Verified purchase

Fantastic service, friendly reliable sales rep, couldn't have asked for anything better, thanks guys

Reply from Alex Scott Guidepost on 08/01/20

thank you for your review calum hope you enjoy the car many thanks Gary

By beverley M on 11 August 2019 | Verified purchase

A local based dealer whom I can’t praise enough. I purchased an 11 plate car from them two weeks ago & their customer service towards me was excellent. No pressure on me whatsoever at any time. All questions were answered honestly and fully understood my need to at least look round other local garages to ensure there weren’t more suitable vehicles for sale there. Alex Scott are extremely trusting & allowed myself & friend to test drive the car I ended up buying from them on our own so the test drive wasn’t subject to any sales spiel & just allowed me to get a personal feel for the car. The asking price was very reasonable, they matched anther garage’s part exchange price for my other car without hesitation & also included two years full warranty for me free of charge. They operate a ‘mot for life’ & 20% offer service costs which is massively reassuring for me. They had a good selection of used cars in stock too. Definitely will use them again. Highly recommend them as a dealer!

Reply from Alex Scott Guidepost on 08/01/20

Thank you Beverley for your kind review I hope you have many miles of trouble free motoring many thanks Gary

By kevin S on 05 August 2019 | Verified purchase

A very enjoyable experience and the transaction was conducted in a profesional friendly and informative maner and i would defienetly recomend Alex Scott to my famly and friends and use them in the future.

Reply from Alex Scott Guidepost on 08/01/20

thanks Kevin hope you enjoy the car and we can look after you for all your servicing best wishes Gary

By raymond K on 27 July 2019 | Verified purchase

Excellent service, staff were very knowledgable and extremely helpful and I was put under no pressure, I would recommend your company to anyone.

Reply from Alex Scott Guidepost on 01/08/19

thanks for your business Ray. Enjoy your new car see you next time your looking to change all the best Gary

By alan H on 20 July 2019 | Verified purchase

Picked up are focus st today this is the 5th car we have had from Alex Scott’s great service from start to finish . Good price paid for my old car . Will be retuning next time we need a new car

Reply from Alex Scott Guidepost on 01/08/19

Hi Alan thanks again for your valued business hope your enjoying your new car and have many miles of happy motoring

By Karen W on 18 July 2019 | Verified purchase

Great customer care . A special thanks especially to Maz who went out of his way to ensure I picked the perfect car !! I have purchased most of my cars from here and always return as after sales service is also second to none .

Reply from Alex Scott Guidepost on 01/08/19

Hi Karen, thank you for your kind words. I am chuffed that I sorted you out with a car in the short time scale. It was a pleasure dealing with you too. And whenever you change your car again I hope you think of me first. Maz Karim

By Kris M on 17 July 2019 | Verified purchase

Excellent service by Alex Scott motors. Very professional, open and honest about costs etc. I test drove my new vehicle on Saturday and drove it away the following thursday after the few scratches/scrapes had been resprayed. I part exchanged my old vehicle and other than signing 3 documents and making payment had nothing else to do as they had taken care of everything. A great friendly local dealer which offeres great value vehicles and excellent service!👍

Reply from Alex Scott Guidepost on 01/08/19

Hi Kris. Thank you so much for your review. It makes me feel great when I read reviews like this. I look forward to when you change your car again. Once again thank you for the business. Maz Karim

By Michelle P on 14 July 2019 | Verified purchase

The staff were very helpful helped me change private plate on new car

Reply from Alex Scott Guidepost on 16/07/19

Hi Michelle. Thank you for your 5 star review. And once again thank you for the business. Maz Karim

By John L on 06 July 2019 | Verified purchase

A top quality car bought from a top quality dealer. The dealer who dealt with our purchase provided us with everything we needed to make the sale smooth. I would fully recommend purchasing a car from Alex Scott.

Reply from Alex Scott Guidepost on 11/07/19

Hi John thank you so much for the review and thank you again for the business. Maz Karim - Alex Scott Cars - NE62 5NR

By Cherrie H on 02 July 2019 | Verified purchase

The best experience so far in terms of buying a car. Approached in a friendly and non pressurised manner. Was able to test drive the car we looked at with ease. Was thoroughly explained the whole process in terms of the car we were looking at and the process on other cars if there was another specific car desired. Would highly recommend on service alone aswell as quality of cars.

Reply from Alex Scott Guidepost on 11/07/19

Hi Cherrie/Jake - Thank you so much for the review. It was my pleasure dealing with you both. You know where I am if you both need me and I look forward to dealing with you in the future when you change your cars. Maz Karim - Alex Scott Cars - NE62 5NR