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Customer reviews of Alex Scott Guidepost

At Alex Scott Guidepost we pride ourselves on the great service we provide to all of our customers. We understand that buying a car can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible.

But don't just take our word for it, see what some of our customers have to say about us...

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Alex Scott Guidepost

Alex Scott Guidepost
5
4.9

Based on 164 customer reviews

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  • 5

    Alex scott

    By Keely L on 07 September 2017 | Verified purchase

    Car was exactly as advertised, immaculate inside and out ! Great customer service would definitely recommend A+++ :)

    Reply from Alex Scott Guidepost on 16/09/17

    HI Keely thanks for taking the time to write the review i am pleased you were happy with the service anything you need just get intouch thanks jonathan


  • 5

    would highly recommend top service

    By Mariam M on 07 September 2017 | Verified purchase

    Fantastic! Quick efficient friendly and helpful couldn't of asked for more! Would deffo recommend

    Reply from Alex Scott Guidepost on 16/09/17

    Thanks Mariam we appreciate your feedback and thanks for your business we hope you are enjoying your new vehicle,once again thanks


  • 5

    Top notch car sales at very reasonable prices.

    By Catherine G on 31 August 2017 | Verified purchase

    Second car we've bought from Alex scott guidepost and we'd have no problem going back again.no bull just straight forward no nonsense salesmanship.after a private test drive (no salesman on board)we found a couple of faults which we mentioned and were told these would be sorted. On picking car up a week later the car had a full mot been fully serviced and faults rectified ,all at no extra cost.highly recommended. Alan and cath.

    Reply from Alex Scott Guidepost on 16/09/17

    Hi Catherine thanks for the review and the positive comments we all appreciate it and are pleased you were happy with the service we provided.Thanks from all the team


  • 5

    Friendly and helpful staff.

    By Kirsty B on 24 August 2017 | Verified purchase

    Would recommend

    Reply from Alex Scott Guidepost on 25/08/17

    Thanks kirsty for your recommendation and i hope you are enjoying your new car.thanks from all the team


  • 5

    Good price & friendly service

    By David S on 24 August 2017 | Verified purchase

    TRADED MY FIESTA FOR A QASHQAI BETTER PRICE THAN ARNOLD CLARK .AND EVAN Halshaw .plus free car mats & Mot for life .good friendly services. Definitely going back again next time I change my car.

    Reply from Alex Scott Guidepost on 25/08/17

    Hi david thanks for the review and i am pleased you were happy with the service and your new car.Thanks jonathan


  • 5

    When you like the best forget the rest

    By Allan N on 20 August 2017 | Verified purchase

    The team at Alex Scott guide post are very nice and helpful to deal with they will listen to yout needs advise you in any way so that you are happy at the end of the day with great after sale service .

    Reply from Alex Scott Guidepost on 25/08/17

    Hi allan thanks once again for your business i appreciate it and anything you need just call in when you are passing.Thanks jonathan


  • 5

    Alex Scott Morpeth road

    By Kathryn B on 17 August 2017 | Verified purchase

    Excellent customer service as always from Brian, Jonathan and the team at Alex Scott. I've bought four cars from this garage and had several services and MOT tests done and have been treated as a valued customer since day 1. The staff are friendly and knowledgeable and always make sure that you leave happy and with exactly what you need. The cars I've had have been excellent and the prices very competitive. I would have no hesitation in recommending Alex Scott for anyone's next car

    Reply from Alex Scott Guidepost on 18/08/17

    Hi kathryn thanks for your latest purchase and for taking the time to leave the review,we all appreciate your business and if you need anything just call in.Thanks Jonathan


  • 5

    Simple, straightforward and good value.

    By Robert M on 16 August 2017 | Verified purchase

    I have been looking to sell my car for some time and trade in for a Honda Civic but was put off by the main dealer prices. Whilst browsing through Autotrader I came across one at a very good price at Alex Scott cars. The vehicle seemed to be just what I was looking for. Initially I had some trepidation as I have previously bought from franchised dealers but a look at all the glowing reviews for Alex Scott cars on Autotrader and elsewhere convinced me to make further enquiries. Johnathan answered all my queries and offered me a very fair part exchange price. When I went to see the Civic it had been well prepared and I was able to complete the purchase without any problem as I was given the very competitive PX allowance previously quoted without any argument. Overall very impressed.

    Reply from Alex Scott Guidepost on 18/08/17

    Hi robert thanks very much for the review i am pleased you were happy with the car and the service we gave and that the whole process was uncomplicated affair and it was worth the journey,Thanks jonathan


  • 5

    5 ¿

    By Paul C on 12 August 2017 | Verified purchase

    Simply the best car dealers in the area

    Reply from Alex Scott Guidepost on 18/08/17

    Hi paul thanks again for your latest purchase and for your recommendations i appreciate it thanks jonathan


  • 5

    excellent, Efficient and superb care and

    By Susan K on 10 August 2017 | Verified purchase

    we bought a62 plate Kia Ceed from Alex Scott last week. We had exceptional service from the salesman Gary at the Morpeth branch. He was very knowledgeable, polite and very attentive. He did everything he was asked in regards to the vehicle and everything was done on time and to the highest standard. The transaction was effortless and the service was better by far that the recent visits to many main dealers in the area {Peugeot and Ford} Thank you. We will certainly use your garage again.

    Reply from Alex Scott Guidepost on 11/08/17

    Hi susan thanks very much for the review i am so pleased you are happy with the service we provided and the car you purchased,if you need anything just get intouch,thanks gary