Customer reviews of Alex Scott Guidepost

By Melissa H on 17 April 2019 | Verified purchase

Pro: Visited Alex Scott as I really liked a car of Autotrader. The salesman replied to my enquiry quickly and was great throughout regarding the car. The salesman gave me everything I asked and replaced anything I was not happy with, and didn’t waste my time. Con: Despite asking for fuel twice I was given an empty tank. Would recommend

Reply from Alex Scott Guidepost on 26/04/19

Hi Melissa - Thank you for your kind words. Also about the fuel, I/we apologise for that. So I have spoken to Jonathan Scott and he has told me he has put a cheque for £50 in the post today so you should get this next week latest. Thank you again. Maz Karim - Alex Scott Cars - Guidepost NE62 5NR Tel: 01670 823777

By Natalie H on 17 April 2019 | Verified purchase

Really happy with my new Nissan Qashqai. The staff were great and did everything as promised. Would definitely buy from Alex Scott again. All round great experience.

By Peter W on 16 April 2019 | Verified purchase

Another nice car bought from Alex Scott Cars. Great customer service , everything done for me, Highly recommended.

Reply from Alex Scott Guidepost on 26/04/19

Hi Peter thank you so much for your kind words. Thank you for coming back to us again. We greatly appreciate repeat business. Thank you Maz Karim

By Paul M on 12 April 2019 | Verified purchase

Fantastic customer service for the second time. Pushed my car through the process really quickly. Minimal paperwork. Awesome.

Reply from Alex Scott Guidepost on 13/04/19

Hi Paul. Thank you for coming back to Alex Scott for the 2nd time. It was my pleasure dealing with you. Maz Karim

By Judith C on 11 April 2019 | Verified purchase

Great experience buying my latest car from Alex Scott - I am a repeat customer and always consider them first when looking for a new car. They are always polite and professional and their customer service is excellent. I would recommend Alex Scott to anyone looking to buy a good used car.

Reply from Alex Scott Guidepost on 13/04/19

Thank you so much for your kind words Judith. We love business and even more repeat business. It was my pleasure dealing with you. Once again thank you for the business. Maz Karim

By Mark M on 05 April 2019 | Verified purchase

I would highly recommend Alex scott cars and we had the pleasure of Maz helping us get the car we wanted and we experienced 5 star treatment, one happy customer and I will be sending family and friends in the future. Thanks once again Maz

Reply from Alex Scott Guidepost on 06/04/19

Thank you Mark for the great review. You know where I am if you need me. Once again thank you for the business. Maz Karim

By Richard Joseph P on 04 April 2019 | Verified purchase

Excellent service all very helpful people no messing they do the job first class highly recommend this garage

Reply from Alex Scott Guidepost on 06/04/19

Thank you so much for the great review Richard. Maz Karim

By Elaine W on 31 March 2019 | Verified purchase

First class customer service, open, friendly staff. Recommend for anyone requiring a vehicle at the right price for quality and value for money.

By Joe M on 30 March 2019 | Verified purchase

Fantastic service in particularly from Maz who didn’t only make you feel comfortable and at ease , but also really knew his stuff about the car. In addition to this very sensible financial advice was also given. Great garage, and brilliant service!

Reply from Alex Scott Guidepost on 30/03/19

Hi Joe Thank you so much for the kind words. This does make me feel I always want to do more for our customers. And once again thank you to both of you for purchasing your cars with us/me. Maz Karim @ Alex Scott Cars - Guidepost NE62 5NR Tel: 01670 823777.

By janette T on 14 March 2019 | Verified purchase

The salesman was really helpful its was such an easy process for myself trading my car in and purchased a car which i am over the moon with will definitely be going back 😀