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Customer reviews of Alex Scott Guidepost

At Alex Scott Guidepost we pride ourselves on the great service we provide to all of our customers. We understand that buying a car can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible.

But don't just take our word for it, see what some of our customers have to say about us...

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Alex Scott Guidepost

Alex Scott Guidepost

Based on 453 customer reviews

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  • 5


    By Doreen T on 21 December 2016 | Verified purchase

    I found the salesman, Gary, very helpful and professional. Definitely recommend them.

  • 5

    Really good experience.

    By Michelle M on 28 November 2016 | Verified purchase

    Really happy with the car and customer service. Friendly, honest and professional. Prior to going to Alex Scott I went to a different showroom and it felt like the staff member had just fell out of a cringeworthy sales training seminar and was trying to manipulate me. Was pleased this was not the case with Alex Scott.

    Reply from Alex Scott Guidepost on 20/12/16

    Hi michelle thanks for the positive comments and i am pleased you were happy with the service.Thanks from the salesteam

  • 5

    excellent service

    By ROBERT H on 10 November 2016 | Verified purchase

    I found Alex Scott Cars at Guide Post on Auto Trader who were advertising the Hyundai xi 35 which had an almost identical spec. to one I was considering buying from elsewhere but was between £1000 & £1500 cheaper. I visited the dealership at Guide Post and discussed this car along with my grandson [ who has considerably more knowledge of cars than myself] with Gary who we found a pleasant personable and knowledgeable salesman. I thought the service received was excellent answering all questions with clarity and without excessive "sales talk". I am to date very happy with my purchase and expect the after sales service will match the negotiations.

    Reply from Alex Scott Guidepost on 23/11/16

    Hi robert thanks for the comments i am pleased you were happy with your buying experience.anything you need just pop in thanks gary

  • 5

    Made life easy

    By Paul C on 04 November 2016 | Verified purchase

    Made our car sale very easy & extremely happy with our deal with our new car. Very helpful & patient. Thanks guys for an easy transaction highly recommended

    Reply from Alex Scott Guidepost on 07/11/16

    HI PAUL i am pleased you are happy with your new Peugeot 3008 and thanks for the review if you need anything you know where we are.Thanks Gary

  • 5

    An fab experience

    By Andrea S on 27 October 2016 | Verified purchase

    Ab Fab very quick and efficient didn't try to push me into have a look at any other cars when I went to pick it up car was ready and sorted at the agreed time all the staff were very helpful especially Jonathan and would recommend anyone who wants to buy a car to go there

    Reply from Alex Scott Guidepost on 02/11/16

    Hi andrea thanks very much for the review and the positive comments and i am pleased you were happy with the service.Once again thanks

  • 5

    Excellent service

    By Stephen A on 27 October 2016 | Verified purchase

    Great deal on my old car. Excellent customer service from Jonathan. Nothing was a hassle Stress free from start to finish no hard sell. 2nd car bought from Alex Scott and wouldn't hesitate to go back.

    Reply from Alex Scott Guidepost on 02/11/16

    hi stephen thanks for the review we appreciate it and you know where we are if you need anything,Thanks jonathan

  • 5

    Alex Scott Guidepost

    By John M on 26 October 2016 | Verified purchase

    Very professional and friendly. A decent part ex was offered and the new car was prepared to a very high standard. I am very pleased with my new car.

    Reply from Alex Scott Guidepost on 02/11/16

    hi john thanks for leaving a positive review and i am pleased you are happy with your new car and thankyou also for your recent purchase of the 2008 for the wife i hope she is enjoying it thanks jonathan

  • 5

    5* +

    By Gordon L on 26 October 2016 | Verified purchase

    Alex Scott Cars is always the first place I look when I want to replace my car as the customer service level is excellent, reliable and you can view their cars without the "hard sell" that many other car dealers put on you. Jonathan, Gary and Brian are professional, friendly and very helpful and you can be assured that they will deal with any queries you may have both before and after your purchase. I have just bought my fourth consecutive car from them and I will not hesitate to buy from them again in the future, and I would recommend them to any future buyers. Thank you again Gordon & Kathleen

    Reply from Alex Scott Guidepost on 02/11/16

    Once again thanks again to both of you for your most recent purchase it means alot to all the team for your positive comments.Keep in touch thanks again. jonathan ,brian, gary

  • 5

    Long distance car purchase confidence

    By Anna C on 23 October 2016 | Verified purchase

    5 stars , brilliant customer service . Great staff very truthful and nice family run business.

    Reply from Alex Scott Guidepost on 02/11/16

    thanks anna for the review and enjoy your new car,if you need us you know where we are.Thanks

  • 5

    Alex Scott Excellent and Professional

    By DAVID L on 22 October 2016 | Verified purchase

    As an existing customer been going back to Alex Scott for over 3 years now. Jonathan and Gary are both excellent friendly and helpful sale assistances always making you feel very welcome and at ease. Bought various cars from them over the last 3 years with trouble free motoring not one fault appearing over the period of owning the cars. Their always extremely helpful even when the deal has been completed you can always ring up for advice and with queries regarding your new car and they will always help you out no matter what. I would recommend Alex Scott to anyone as they are a professional team and have never let myself down over the years. Mr D Liddell

    Reply from Alex Scott Guidepost on 02/11/16

    hi david thanks for making time to leave the review it means alot to us all and i hope you both are enjoying your new cars.Thanks jonathan gary