- Telephone:
- 01670 823777
Customer reviews of Alex Scott Guidepost
At Alex Scott Guidepost we pride ourselves on the great service we provide to all of our customers. We understand that buying a car can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible.
But don't just take our word for it, see what some of our customers have to say about us...
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5
6 hr travelling due to holdups,but worth it!
By Robert William S on 13 September 2018 | Verified purchase
thoroughly professional from the start,polite ,efficient and no bull....!this was evident from my first call to them,and conversations later with them ,on arrival the vehicle was as stated,a pleasure to do business very smooth transaction plus a small discount as agreed.many thanks to all concerned.
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5
Proper genuine car dealer
By James P on 12 September 2018 | Verified purchase
Smooth process from start to finish! Highly recommend!
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5
Best car dealer we have dealt with.
By Malcolm S on 11 September 2018 | Verified purchase
Excellent service from start to finish. Very friendly staff and very quick and thorough transaction.
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5
Great service
By Andrew F on 10 September 2018 | Verified purchase
Superb service. Finance agreed before so got there in and away in my new car in 20 minutes
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5
Car buying how it should be, well done.
By Ian M on 04 September 2018 | Verified purchase
Purchased a Nissan X - Trail this week from Alex Scott Cars at Guide post nr Newcastle. These guys are head and shoulders the best dealers I've ever experienced. We're from Mter - three hrs drive away so were a little unsure about viewing a car at that distance. However the price was such a call was made to get some background info. Gary's knowledge and approach were very refreshing and infectious. The car was then held for our test drive. On the phone or on arrival there was absolutely no pressure to buy, push credit, warrantys or the like from at any time. There were some aesthetic items to make the car almost pristine which the were carried out without any fuss - even offering to replace a tail gate glass if they couldn't make perfect. I returned the following week and was collected from Newcastle train station, at their suggestion something they always do - customers also fly in so that tells you something. Completed the deal with the excellent Maz. Delighted customer, thank you.
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5
Extremely good customer service
By Nicole C on 03 September 2018 | Verified purchase
The easiest and friendliest experience buying a car the sales rep Maz was very professional and down to earth which made for a seamless transaction with the added bonus of warranty and aftercare i would recommend this garage to anyone. Extremely good value for money.
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5
Friendly, helpful, honest and personal service.
By Lindsey C on 01 September 2018 | Verified purchase
Excellent service. Salesman was a great help and it was nice to deal with a car dealer who was looking out for you as a customer as well.
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5
A personal service from genuine staff.
By David B on 28 August 2018 | Verified purchase
This is the third car I have bought from Alex Scott at Guidepost. My reasons for staying with them are the personal service, knowledgeable customer service personnel, and value for money. I was able to make an informed choice about the car that best suited me safe in the knowledge that I also had after sales support should I need it.
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5
Great car great service
By Stephen L on 23 August 2018 | Verified purchase
All the staff were very courteous and knowledgeable about the vehicles.
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5
Something for everybody in the used car market
By Ken P on 15 August 2018 | Verified purchase
Second purchase from Alex Scott cars. No hassle, no hard-sell and friendly sales staff. Sorted out some additional requirements for us without any fuss. Slightly chaotic on collection day, as the dealership was very busy, but that just goes to prove they're doing brisk business. It didn't get in the way of good customer service. Would definitely recommend.