play phone device-mobile location2 search plus dash down_arrow cross chevron-down chevron-up chevron-left calendar device-camera

Customer reviews of Alex Scott Guidepost

At Alex Scott Guidepost we pride ourselves on the great service we provide to all of our customers. We understand that buying a car can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible.

But don't just take our word for it, see what some of our customers have to say about us...

Write a review

Alex Scott Guidepost

Alex Scott Guidepost
5
4.9

Based on 237 customer reviews

Powered by


  • 5

    Excellent as usual

    By Bijan D on 03 March 2018 | Verified purchase

    I have bought a few cars from Alex Scott(Guid post and Cramlington ) in the past few years. They never fail to impress me with their customer service skill.Very patient, helpful and friendly in every respect. Will go back again for my next car and definitely recommend them to family and friends. Keep it up guys.

    Reply from Alex Scott Guidepost on 05/03/18

    Hi bijan thanks again for your business and continuing support i hope you enjoy your new vehicle,Thanks from all the team


  • 5

    Great company to buy a quality car!

    By Lee C on 03 March 2018 | Verified purchase

    Great communication every step of the sale. Honest description of the car and car in fantastic condition.

    Reply from Alex Scott Guidepost on 05/03/18

    Thanks Lee for the review and enjoy your new car,anything you might need just get intouch,Thanks Jonathan


  • 5

    Good doing business with a reputable garage.

    By MICHAEL S on 27 February 2018 | Verified purchase

    Alex Scott Guidepost is a no pressure, relaxed and welcoming dealership. We test drove three different cars and at no point were we ever felt rushed or harried. The dealership was very informative and we test drove 3 vehicles. The salesperson dealt with the sale of our old car in a fair manner and was patient, honest, transparent and professional in our purchase. We would highly recommend anyone to buy a car from this dealership as the customer is treated with fairness and honesty.

    Reply from Alex Scott Guidepost on 05/03/18

    Hi Michael thanks very much for the kind comments we are pleased that you were happy with the overall sales experience and your new vehicle,Thanks from all the team


  • 5

    Above and beyond expectation!

    By Maureen L on 23 February 2018 | Verified purchase

    Alex Scott at Guidepost is brimming with extremely helpful and courteous staff and management. We received an excellent standard of service.The entire process was made easy for us - a pleasure to deal with. Any queries were dealt with promptly and efficiently. The organisation always goes above and beyond expectation.

    Reply from Alex Scott Guidepost on 05/03/18

    Hi Maureen thanks for the review and your latest purchase if you need anything just get intouch,Thanks Jonathan


  • 5

    Great experience

    By ADESOLA O on 20 February 2018 | Verified purchase

    I delighted to say that I had a good experience dealing with Alex Scott Car dealers when I met the owner of the company. He was particular to ensure that I trust his ability and judgment to meet my needs and to provide the necessary information I require to complete my purchase by providing me the options to choose in terms of meeting the costs of the the I bought from the garage. My experience with the garage includes the fact that the customer care was good.

    Reply from Alex Scott Guidepost on 05/03/18

    Hi Adesola thanks very much for the review i appreciate your business and i am pleased your long trip was worth the journey,Thanks very much Jonathan


  • 5

    Great experience

    By Raymond B on 16 February 2018 | Verified purchase

    Great and very helpful sold me a great car I was will look after all the work was do that they said would be done

    Reply from Alex Scott Guidepost on 17/02/18

    Hi raymond thanks for the review i am pleased you were happy with your buying experience,anything you might need just get intouch,thanks jonathan


  • 5

    Kia Ceed Purchase

    By Joanne C on 15 February 2018 | Verified purchase

    Bought a Kia Ceed ‘65 from Alex Scott, first time buying a car from them and they made it stress free with friendly professional service.

    Reply from Alex Scott Guidepost on 17/02/18

    Hi joanne thanks for taking the time to write the review we hope you enjoy your new car,Thanks for your business Jonathan


  • 5

    Very helpful

    By Malcolm K on 12 February 2018 | Verified purchase

    1st time at guide post normally go cramlington both places excellent

    Reply from Alex Scott Guidepost on 17/02/18

    hi malcolm thanks for the review anything you may need just get intouch,Thanks Jonathan


  • 5

    Top quality customer service

    By David H on 11 February 2018 | Verified purchase

    Excellent dealer, very helpful in every way, and I'll certainly recommend him to people I know and he'll be my first port of call for servicing and when I want to change my car.

    Reply from Alex Scott Guidepost on 17/02/18

    Hi david i am pleased you are enjoying your new car and thanks for the review and recommendations,jonathan


  • 5

    Buying a new car

    By David S on 09 February 2018 | Verified purchase

    My husband and I bought our second car from Alex Scott and we've found that we've had no problems with the vehicles the sales person was very helpful and we had our new car within 48 hours. We would definitely recommend Alex Scott to our friends and family thank you for all you help.

    Reply from Alex Scott Guidepost on 17/02/18

    Hi david thanks for your most recent purchase we all appreciate your repeat business and if there is anything you may need going forward just pick up the phone