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Customer reviews of Alex Scott Guidepost

At Alex Scott Guidepost we pride ourselves on the great service we provide to all of our customers. We understand that buying a car can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible.

But don't just take our word for it, see what some of our customers have to say about us...

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Alex Scott Guidepost

Alex Scott Guidepost
5
4.9

Based on 164 customer reviews

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  • 5

    outstanding service

    By Samith T on 09 August 2017 | Verified purchase

    Anyone who is looking for a new or used vehicle. This dealership was OUTSTANDING Great people to deal with Jonathan and Gary , good quality cars very friendly and very professional. i would recommend Alex Scott to anyone. best of the north

    Reply from Alex Scott Guidepost on 11/08/17

    Hi samith thanks for the comments it means alot to all the team,thanks for the recommendations and we hope you are enjoying your new mitsubishi


  • 5

    First class dealership

    By Gary D on 07 August 2017 | Verified purchase

    Gary the salesman was very good to deal with and explained all the aspects of the car and gave us a test drive in the car. The car was in very good condition and is supported by a two year warranty.

    Reply from Alex Scott Guidepost on 11/08/17

    Hi gary thanks for taking the time to write your review anything you need going forward just get intouch,thanks Gary


  • 5

    Great cars great prices hassle free purc

    By Tony C on 01 August 2017 | Verified purchase

    A friendly no pressure purchase, we went up there on a Sunday morning going to look at the car I have now purchased from them, we were not hassled on the forecourt. After speaking to Gary I took the car for a test drive and was told basically as long as it's back before closing to go out with it and see what I think of it. We did not feel pressured and were left to look over the car I'm no mechanic but I gave the car a good look over including engine and tyres etc I was well happy with the car and the hassle free time I had had looking at it without feeling pressured to purchase after a discussion with my wife we got down to the nitty gritty of purchasing I thought they were going to low ball me on the trade in price of my car and was shocked that they gave me the great deal for my trade in I would definitely purchase from again and will definitely be telling all my friends and family

    Reply from Alex Scott Guidepost on 11/08/17

    Hi tony thanks for the review i am pleased you had a relaxed and no pressure feeling when buying your car it is exactly what we try and achieve i hope you enjoy your new vehicle,Once again thanks Gary


  • 5

    The way it should be

    By Don M on 01 August 2017 | Verified purchase

    Went in,found a great car, got a great deal (thanks Gary), went home.

    Reply from Alex Scott Guidepost on 11/08/17

    Hi don we try and make it as simple and uncomplicated as we can so i am pleased we managed to achieve that for you.Thanks Gary


  • 5

    Quick and friendly

    By Adele G on 31 July 2017 | Verified purchase

    Bought the car on finance test drive the car on a Wednesday and said it would be ready for Friday afternoon MOT serxvice and I asked if they could do it any quicker coz was going away for weeken and it was ready by Friday morning finance went threw on the Thursday was really good service breaks were making a noise and I phone them and they have booked it in for breaks to be checked

    Reply from Alex Scott Guidepost on 11/08/17

    Hi adele thanks for your comments it means alot to all the team and we will see you when you bring it in to get the brakes checked.Thanks jonathan


  • 5

    Good service

    By Amy F on 30 July 2017 | Verified purchase

    Second car I've brought from here great service as always and such friendly guys, only downside this time round picked the car up with the petrol light on.

    Reply from Alex Scott Guidepost on 11/08/17

    Hi amy thanks for the review and your second car purchase sorry about the petrol light if you are passing we will put some more in for you Thanks Brian


  • 5

    Excellent service, pleased with qashqai

    By David N on 28 July 2017 | Verified purchase

    Superb, no pressurised or fussy sales. Minor fault with the car fixed under the standard 30 day warranty without hesitation. Would definitely recommend.

    Reply from Alex Scott Guidepost on 11/08/17

    Hi david thanks for the review if you need anything just call in when you are passing.Thanks Jonathan


  • 5

    Very happy with my purchase

    By ALEXANDRA P on 24 July 2017 | Verified purchase

    Very good customer service, canny lads and great to work with to ensure my vehicle was fully refurbished with some little niggles i noticed (scratched alloys) I received my car after it had only been in the shop for a week so the niggles were going to get sorted anyways. Purchased my car and received it 6 days later as they ran it through its MOT, full service, valet, sent off for alloys to be refurbished (which takes 2 days) and cleaned up nice and clean.


  • 5

    Better than the best.

    By Andrew G on 23 July 2017 | Verified purchase

    Marvellous experience buying my car. There was no pressure from the salesman, he had a wealth of information relating to various cars I was looking at. Clearly explained my options for buying, thoroughly helpful and reassuring on my selected car. I never once felt under pressure or rushed. My car was ready in the time frame from buying to picking up and I was stunned at the thorough detail on the valeting which gave it a showroom finish. Certainly a lot of the big dealers could and can learn a lot from this garage. Well done and thank you to Brian and the team.


  • 5

    Great deal

    By John N on 22 July 2017 | Verified purchase

    I have bought four cars of Alex Scott now and what I like about there service is your part exchange price, if you check your price of your car before getting in touch you will see they offer top end prices. My new car is excellent condition and was very well priced. Brian dealt with me and put together a excellent deal.