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Customer reviews of Alex Scott Guidepost

At Alex Scott Guidepost we pride ourselves on the great service we provide to all of our customers. We understand that buying a car can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible.

But don't just take our word for it, see what some of our customers have to say about us...

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Alex Scott Guidepost

Alex Scott Guidepost
5
4.9

All 740 customer reviews

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  • 5

    Very good will definitely recommend this garage

    By Karen D on 07 March 2018 | Verified purchase

    I found the garage staff to be very helpful from the start. I was interested in the car so took the car for a drive and then decided I'd like to buy it. They held the car for a small refundable amount until I sorted things from my side. I kept in touch by the phone any questions I had were answered The car was ready to pick up on the day and time we arranged.


  • 5

    50/50 don`t hesitate go to ALEX SCOTT.

    By John S on 07 March 2018 | Verified purchase

    i dealt with this company and it was the most pleasant experience, at the age of 77 I cannot recall how many cars i`ve had but this was the best of the lot. He assured the would see to everything and he was true to his word. I bought my last car from alex scott, and it was excellent so I went back and the service was even better five star treatment all the way, i cannot recommend them too highly. Very well done to that company


  • 5

    Returning Customer

    By Laura W on 04 March 2018 | Verified purchase

    Between my parents and I we have bought 14 vehicles from Alex Scott now and that's testament to the service that we keep returning. They make everything easy and hassle free! We've just purchased our first family car and love it.

    Reply from Alex Scott Guidepost on 05/03/18

    Hi laura thanks very much for your latest purchase and your loyalty to ourselves over many years we really appreciate it,Once again thanks Jonathan


  • 5

    Great company to buy a quality car!

    By Lee C on 03 March 2018 | Verified purchase

    Great communication every step of the sale. Honest description of the car and car in fantastic condition.

    Reply from Alex Scott Guidepost on 05/03/18

    Thanks Lee for the review and enjoy your new car,anything you might need just get intouch,Thanks Jonathan


  • 5

    Good doing business with a reputable garage.

    By MICHAEL S on 27 February 2018 | Verified purchase

    Alex Scott Guidepost is a no pressure, relaxed and welcoming dealership. We test drove three different cars and at no point were we ever felt rushed or harried. The dealership was very informative and we test drove 3 vehicles. The salesperson dealt with the sale of our old car in a fair manner and was patient, honest, transparent and professional in our purchase. We would highly recommend anyone to buy a car from this dealership as the customer is treated with fairness and honesty.

    Reply from Alex Scott Guidepost on 05/03/18

    Hi Michael thanks very much for the kind comments we are pleased that you were happy with the overall sales experience and your new vehicle,Thanks from all the team


  • 5

    Above and beyond expectation!

    By Maureen L on 23 February 2018 | Verified purchase

    Alex Scott at Guidepost is brimming with extremely helpful and courteous staff and management. We received an excellent standard of service.The entire process was made easy for us - a pleasure to deal with. Any queries were dealt with promptly and efficiently. The organisation always goes above and beyond expectation.

    Reply from Alex Scott Guidepost on 05/03/18

    Hi Maureen thanks for the review and your latest purchase if you need anything just get intouch,Thanks Jonathan


  • 5

    Great experience

    By ADESOLA O on 20 February 2018 | Verified purchase

    I delighted to say that I had a good experience dealing with Alex Scott Car dealers when I met the owner of the company. He was particular to ensure that I trust his ability and judgment to meet my needs and to provide the necessary information I require to complete my purchase by providing me the options to choose in terms of meeting the costs of the the I bought from the garage. My experience with the garage includes the fact that the customer care was good.

    Reply from Alex Scott Guidepost on 05/03/18

    Hi Adesola thanks very much for the review i appreciate your business and i am pleased your long trip was worth the journey,Thanks very much Jonathan


  • 5

    Great experience

    By Raymond B on 16 February 2018 | Verified purchase

    Great and very helpful sold me a great car I was will look after all the work was do that they said would be done

    Reply from Alex Scott Guidepost on 17/02/18

    Hi raymond thanks for the review i am pleased you were happy with your buying experience,anything you might need just get intouch,thanks jonathan


  • 5

    Kia Ceed Purchase

    By Joanne C on 15 February 2018 | Verified purchase

    Bought a Kia Ceed ‘65 from Alex Scott, first time buying a car from them and they made it stress free with friendly professional service.

    Reply from Alex Scott Guidepost on 17/02/18

    Hi joanne thanks for taking the time to write the review we hope you enjoy your new car,Thanks for your business Jonathan


  • 5

    Very helpful

    By Malcolm K on 12 February 2018 | Verified purchase

    1st time at guide post normally go cramlington both places excellent

    Reply from Alex Scott Guidepost on 17/02/18

    hi malcolm thanks for the review anything you may need just get intouch,Thanks Jonathan