- Telephone:
- 01670 823777
Customer reviews of Alex Scott Guidepost
At Alex Scott Guidepost we pride ourselves on the great service we provide to all of our customers. We understand that buying a car can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible.
But don't just take our word for it, see what some of our customers have to say about us...
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5
No hassle, top service, great cars.
By Paul W on 17 June 2017 | Verified purchase
Makes buying a carvery easy. We had test-driven cars at the Cramlington branch - staff there were excellent too. It's god to have two locations as the range on offer gives any second-hand car buyer pretty much any car you could wish for. All the cars we test drove were in great condition - open and honest appraisal of the cars from the staff too. Helpful, friendly - couldn't be happier with our car and who we've bought it from. The part-ex was a very fair deal too. We'll definitely be visiting Alex Scott cars when we come to change our car. Highly recommended.
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5
Volkswagen golf tsi
By Kenneth T on 16 June 2017 | Verified purchase
Excellent service from brian would highly recommend this is my second car from alex scott guidepost and would go back again
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5
First Class....
By Andrew T on 15 June 2017 | Verified purchase
From the initial telephone enquiry to picking up the keys of our new vehicle the experience of dealing with this company was first class. Friendly, personal and efficient. Cars were prepared for trial prior to our arrival. Our requirements were listened to and understood. They did not try to upsell a vehicle. We received a vehicle which met our needs. The Car was presented in first class condition. The car was very well priced and had very low mileage. We would have no hesitation in dealing with them again and highly recomend this well established family owned and run business.
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5
Excellent used car dealer in Morpeth.
By Wray T on 12 June 2017 | Verified purchase
I wanted to update my Nissan Qashqai and looked at the Auto Trader web site. Having previously purchased an ex Motorbility car I was happy to have another. Having searched the site I came across Alex Scott Cars in Morpeth whose stock most met my specific requirements. I spoke to Johnathan Scott who was able to offer me an ex Motorbility Nissan Qashqai that met all my needs other than colour. Johnathan gave me a fair part exchange allowance and we agreed a deal. It was over two weeks before I was able to collect the car. When I arrived at the dealership the Qashqai was fully cleaned, serviced and ready to drive away. It was well worth the 900 mile round trip to buy the car from Alex Scott Cars and I would have no hesitation in recommending this garage.
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5
Great Dealer
By Richard T on 10 June 2017 | Verified purchase
Second time I have bought a car from Alex Scott motors and can safely say both times have been stress free. A good selection of quality used clean vehicles always available, best of all NO PUSHY SALESMEN. Test drive no problem, trade plates on and away you go. Finance deals explained simply no jargon or excessive paperwork to read through. Warranty offered and a loyalty card scheme for servicing and mot using their garage services. Overall a well recommended local car dealer, I will purchase another car from Alex Scott when the time comes.
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5
reliable dealer
By Haleh B on 08 June 2017 | Verified purchase
Very good customer service, staff were very kind and helpful. One point off the score because the car was not as clean as other dealers', however they did everything that we asked for the car.
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5
Stress free
By Rachel M on 08 June 2017 | Verified purchase
Dealt with Jonathan when buying my car. All the staff are Very friendly and helpful.
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5
I'd recommend these guys
By Kelly M on 30 May 2017 | Verified purchase
Having recently bought a car from here I must say I was really pleased with the service, I had lots of questions over the phone and nothing was too much trouble for them. I would recommend using these guys if you want a really good genuine deal. Thanks guys
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5
Exellent dealers
By Lawrence N on 26 May 2017 | Verified purchase
Had the exact car i excellent deas after a light blue astra elite at a good price, car had a few marks on the paint work but brian said it would be polished out and it was , i even got money off the sticker price because i sold my trade in private for more than trade in price so win win , staff were very friendly gave us coffee and some petrol to see us on our way, recommend would buy from again, thanks for a smooth transaction.
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5
Alex Scott A Garage with integrity
By Kevin S on 23 May 2017 | Verified purchase
Good collection of vehicles which they were only too happy to let us try and let us check the seat and boot configurations out, and left us to finalise our end choice alone based on our needs.. The garage is not flash like some of the main dealers, it is basic and the staff appear to have integrity and go out of their way to help,, which is all you want from a garage at the end of the day. I did have an issue with the car when I got it the TPMS light was on but a return visit had it promptly sorted- no excuses like i have experienced at other dealers. Certainly a dealership I would recommend to friends and family.