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Customer reviews of Alex Scott Guidepost

At Alex Scott Guidepost we pride ourselves on the great service we provide to all of our customers. We understand that buying a car can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible.

But don't just take our word for it, see what some of our customers have to say about us...

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Alex Scott Guidepost

Alex Scott Guidepost

Based on 275 customer reviews

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  • 5

    First time buyer at Alex Scott’s

    By EILEEN S on 27 March 2018 | Verified purchase

    This is the first time we have bought from this garage. We found the car we were looking for on their web sight, arranged to go and see it a few days later. Salesman had the car ready to take on a test drive. He was friendly and helpful, took time and explained about automatics. Salesman not pushy just asked what we thought of car and if we were interested in it. Got a very good price on our trade in, just what we were looking for. Even though garage was over 50 miles away we bought the car. We would recommend this garage for its wide range of cars for sale, and friendly staff.

    Reply from Alex Scott Guidepost on 09/04/18

    HI Eileen Thank you for your kind words and we at Alex Scott Cars are delighted that you enjoyed the Alex Scott sales experience and glad the car met your expectations. Many Thanks Brian

  • 5

    Brill Service

    By Daisy M on 22 March 2018 | Verified purchase

    Went into Alex Scott Guidepost to view a car i had seen on their website(which had sold that morning). Told the salesman what i was after and what i needed in a car and he directed me to the choice of cars that suited my needs. Which then i was talked through finances and payments, helping me understand my monthly fees and walking out the garage with no worries. I would recommend Alex Scott to my friends and family anyday, well ran company and lovely staff.

    Reply from Alex Scott Guidepost on 09/04/18

    HI Daisy Thanks for entrusting Alex Scott Cars in the purchase of your new car .It was a pleasure helping you make the decision and if you require anything in the near future we are here for you. Many Thanks

  • 5

    Recommended Alex Scott!

    By Andrew R on 18 March 2018 | Verified purchase

    Good selection of Cars so saved time not looking around other dealers. Not pressurized. Friendly staff, efficient and would go back again. This is the 3rd time i have bought a car off Alex Scott.

    Reply from Alex Scott Guidepost on 22/03/18

    Hi Andrew Thank you for your review.We appreciate your business yet again and hopefully we will see you in the near future.Thanks from all the team at Alex Scotts.

  • 5

    Very good will definitely recommend this garage

    By Karen D on 07 March 2018 | Verified purchase

    I found the garage staff to be very helpful from the start. I was interested in the car so took the car for a drive and then decided I'd like to buy it. They held the car for a small refundable amount until I sorted things from my side. I kept in touch by the phone any questions I had were answered The car was ready to pick up on the day and time we arranged.

  • 5

    50/50 don`t hesitate go to ALEX SCOTT.

    By John S on 07 March 2018 | Verified purchase

    i dealt with this company and it was the most pleasant experience, at the age of 77 I cannot recall how many cars i`ve had but this was the best of the lot. He assured the would see to everything and he was true to his word. I bought my last car from alex scott, and it was excellent so I went back and the service was even better five star treatment all the way, i cannot recommend them too highly. Very well done to that company

  • 5

    Returning Customer

    By Laura W on 04 March 2018 | Verified purchase

    Between my parents and I we have bought 14 vehicles from Alex Scott now and that's testament to the service that we keep returning. They make everything easy and hassle free! We've just purchased our first family car and love it.

    Reply from Alex Scott Guidepost on 05/03/18

    Hi laura thanks very much for your latest purchase and your loyalty to ourselves over many years we really appreciate it,Once again thanks Jonathan

  • 5

    Excellent as usual

    By Bijan D on 03 March 2018 | Verified purchase

    I have bought a few cars from Alex Scott(Guid post and Cramlington ) in the past few years. They never fail to impress me with their customer service skill.Very patient, helpful and friendly in every respect. Will go back again for my next car and definitely recommend them to family and friends. Keep it up guys.

    Reply from Alex Scott Guidepost on 05/03/18

    Hi bijan thanks again for your business and continuing support i hope you enjoy your new vehicle,Thanks from all the team

  • 5

    Great company to buy a quality car!

    By Lee C on 03 March 2018 | Verified purchase

    Great communication every step of the sale. Honest description of the car and car in fantastic condition.

    Reply from Alex Scott Guidepost on 05/03/18

    Thanks Lee for the review and enjoy your new car,anything you might need just get intouch,Thanks Jonathan

  • 5

    Good doing business with a reputable garage.

    By MICHAEL S on 27 February 2018 | Verified purchase

    Alex Scott Guidepost is a no pressure, relaxed and welcoming dealership. We test drove three different cars and at no point were we ever felt rushed or harried. The dealership was very informative and we test drove 3 vehicles. The salesperson dealt with the sale of our old car in a fair manner and was patient, honest, transparent and professional in our purchase. We would highly recommend anyone to buy a car from this dealership as the customer is treated with fairness and honesty.

    Reply from Alex Scott Guidepost on 05/03/18

    Hi Michael thanks very much for the kind comments we are pleased that you were happy with the overall sales experience and your new vehicle,Thanks from all the team

  • 5

    Above and beyond expectation!

    By Maureen L on 23 February 2018 | Verified purchase

    Alex Scott at Guidepost is brimming with extremely helpful and courteous staff and management. We received an excellent standard of service.The entire process was made easy for us - a pleasure to deal with. Any queries were dealt with promptly and efficiently. The organisation always goes above and beyond expectation.

    Reply from Alex Scott Guidepost on 05/03/18

    Hi Maureen thanks for the review and your latest purchase if you need anything just get intouch,Thanks Jonathan