“We are so proud to have won the Retailer of the Year award in both 2020 and 2022. This is a fantastic achievement for a local family-run dealership to have won these national awards by beating 13,500 Retailers from across the country and we would like to take this opportunity to thank all our customers for their support and loyalty over the years, as we could not have done it without you.”
Jonathan Scott
“Customer service is so important to Alex Scott Cars and is what we have built our reputation on over the years and therefore we are delighted to have been awarded the customer Highly Rated award in 2023 and over the previous 5 years. It is a great achievement to maintain a 4.9 star rating from over 1,400 reviews across our dealerships and we would like to thank all our dedicated staff and loyal customers. We wouldn’t be here without you.”
Jonathan Scott
“We are very privileged to have been awarded for the last 4 years the Car Gurus Top Rated Dealer award and also the Car Gurus Top Value Dealer award in 2024. It is a great achievement and something which we are very proud of. A big thanks to all our customers and staff.”
Jonathan Scott
I bought a car from here a year ago. It has proved to be an absolutely genuine great car, it has just sailed through another mot without anything needing to be done. Alex and his team were a delight at all stages of the buying process. Would highly recommend
Big thankyou to Steve in the garage, fixed our car and its now running like a dream great service and communication definitely recommend
Yet another pressure and hassle free purchase from this garage, firstly from Jonathan then everything tied up by Peter, 4th car bought from them now and would highly recommend, cheers and thank you for the service received
Just want to say thanks to Peter and the team for making my experience so easy!
I never actually seen the car before I bought it, but I was reassured as I had loads of questions. It was such a smooth process and they even delivered the car to Scotland for me!
I’m really happy with my car and would definitely recommend them to anyone. Thanks again for all your help!!
Great sales Guy Michael comfortable to be with explains everything and not pushy everything you need when buying a car .
Couple of issues with car i bought but dealt with and given courtesy car while I was without mine.
Friendly professional service bought two cars will be back
Parents purchased a vehicle from here. Fresh MOT was done with no advisories. I found this strange as 3 wiper blades were split and had tk be replaced .Also a valet was done, yet car still stinks of tobacco, neither parent smokes. Obviously not expecting a brand new car, but one that has been correctly prepared would be great.
Update: After speaking with Jonathan and an apology recieved, I am now fully satisfied with how things have progressed. Explanation was given and this cleared things up. Would also like to thank Jonathan for the reimbursement of costs entailed and the offer of a free Valet should it be required.
Looked at qashqai, Salesman very helpful, would recommend this garage.
Very professional staff.
A reputation built on quality.
Car sales and mechanical work all a very high standard
Great professional service, helpful and friendly.
Thanks Kevin. For making my purchase straight forward of my Kia Sportage. Really satisfied with the car
The most stress free and easy place I have ever bought a car from! Peter was brilliant when I first went to look at the cars, left me to look without any pressure or pushy sales tactics. Maz was efficient and on time when went to collect. The new car is lovely and cleaned to such a high standard. Highly recommend buying a car from here. Use local and family businesses, they are the best!
Got a car in august. Had a few problems but the dealer has been spot on sorting things. Be buying my next car here too they not pushy at all
I saw an advert for a car online and saw it was at this garage literally 5 minutes from where I live. Turned up without an appointment and was greeted by Kevin who showed us the car and allowed us to take a test drive immediately! Give us a really good quote for a part exchange with the car I had and I fell in love with the car I was viewing! I always feel a bit intimidated by garages but Kevin spoke to me in a way that allowed me to understand all the car talk and is even going to put my new private registration back on my new car! I’d never had a car so technically advanced so he showed me how the controls work and even said If i ever got stuck with it to bring it back and he would help me with anything. I felt so at ease with buying and I will definitely be back when my MOT and Service are due because I know I’m in safe hands 100%! Couldn’t recommend more and absolutely love my new car!!
Great company to deal with some of the main dealers could learn a lot from Alex Scott cars Ltd. .special thanks to Maz.
Great experience buying a car here. Knowledgeable and helpful without any pushiness or pressure. I felt confident that the car was in the best shape possible when they sold it to me. I’d definitely recommend them.
I have bought a car and extented warrenty of here about two years ago, service is excellent, they will be my first choice for my next car and highly recommended of their reliable and friendly services
A breath of fresh air. Ask for Maz. No pressure and fantastic advice. Don’t try and fool him. Be honest and this lad will do his absolute best for you.
Had to get a new car unexpectedly and quite quickly. Went to AlexScott Guidepost for a browse and found a car straight away that I really liked. With the help of Maz, I took it for a spin, we sorted out all the finer details and within 1 week I was driving my new car. Fantastic and transparent service. Thanks to Maz and the team for all your help. Will be my number 1 stop next time I’m shopping and would highly recommend this dealership if you are looking for some new wheels. Thanks again. Scott.
The General Manager was fantastic from start to finish. This is the best dealer I’ve ever dealt with. I love the car and I would recommend Alex Scott Cars Cramlington to everyone. They even organised the delivery of my car to Scotland.
Loving my new car nothing is too much trouble for Jonathan and the friendly team at Alex Scott.
Just bought my car from Alex Scott Cars and to say they were very friendly and good to deal with and happy with my purchase… worth a visit
Bought a Qashqai at alex scott cars very pleased customer service first class no pressure or hassle car handed over in excellent condition Kevin Gibson went that extra mile to ensure I was totally happy………I would highly recommend this company.
Great professional service .
Thanks Peter and Jonathan
Maz was friendly polite and helpful all rounds great service would definitely recommend this company
Excellent car show room the staff are very friendly and helpful I would recommend this business
Great service purchasing a car from you. Thank you. Highly recommend.
Brilliant service from the garage nothing was to much trouble and any issues are resolved quickly and efficiently also the salesmen are very very helpful 10/10
Wrote a review previously after having a bad experience. But was probably caused by a breakdown in communication and a busy period. Jonathan and the service team went above and beyond to make my wife’s car safe again at their own expense. They’re one of the few dealers who still care if you are looking for a used car and can’t really fault them at all. Will be back.
Great garage – purchased again from Alex Scott, great staff, friendly and helpful. Maz : Thank you so much for your help with the purchase of my new car – Really appreciated. Recommend to all if you are looking for a new car – Give them a call
I have just traded an old car in and bought a new one, Maz sorted me out, he couldn’t have done more for us or been more helpful or fair. I wouldn’t hesitate to go back for future cars, it’s not always easy to find a genuine garage these days.
After having viewed the website I saw the car I wanted. I made an enquiry via the phone and arranged to travel to view the car. I was delighted to be met by Maz who showed me around the car and offered a test drive. I decided this was the car for me.
I have to say my experience was excellent and the service I got was both professional and personal., something you don’t get these days from the larger garages.
I would like to thank all the staff for making the buying of my car such an enjoyable experience. It was certainly worth travelling for. Thoroughly enjoyed the journey home in my new car.
Son purchased his car from here last year and it’s great, had no issues. We are currently looking to change our car and have called in several times to look at different vehicles. No high pressure sales, very knowledgeable about the vehicles and it’s local to us
Massive Thankyou to Peter at alex Scott cars, recently bought a car after part exchanging ours after seeing the car we wanted online, he made the experience seamless and put no pressure on us. He was so helpful. We would definitely recommend and use again.
Couldn’t be happier with the great service, the car and the price. We chose this garage because of the low price to deliver to our home, plus the good reviews, and everything has been perfect. They went above and beyond, with no sleaze or pushiness, and made the whole thing super easy. Would 100% recommend.
Purchased my first car from Alex Scott just before Christmas 2023. Absolutely first class customer service and communication from start to finish. Would highly recommended Jonathan and his team. I love the Toyota CHR I purchased, its saving me a fortune in fuel bills.
Bought 2 cars for family in the last 2 weeks from Alex Scott (Cramlington and Guidepost) and have to say both have been exceptional. Attention to detail is amazing and they have gone above and beyond our expectations. Don’t hesitate to buy from this brand as they will deliver on promises.
We’ve just purchased our 3rd car from Alex Scott,yet again amazing!! from Jonnathon Maz the workshop and the valets they tell you the truth and make sure the cars are perfect before you drive off.I strongly recommend Alex Scott Cars
Friendly salesman.
Lot of uses cars
Had my car in for repair.. great set of lads very friendly and helpful…
Another great buy and seamless purchase from this friendly and great company, repeat customer and would highly recommend , no doubt I will see you again in the future
Recently purchased a car from the great car sales and will definitely look at them again when we need another car.
I can thoroughly recommend this dealership. Friendly, no pushy tactics, honest price (I did my research beforehand), hassle-free sale process.
I purchased for the 1st time a car from this company In May 23 from Newcastle (long distance sale I’m from Liverpool)I was quite nervous never bought a car long distance before,but Maz on of the salesmen F/T me around the car it was a great experience, he was very knowledgeable and so honest, I did have a slight problem when I received it,but I need of worried as Alex Scott completely put my mind at ease & sorted it, the car is amazing,I can’t recommend this company enough very honest from Jonathan through to all the staff I’m more than happy,if any customers wish to speak to me I’d be more than happy to tell you what a genuine company this is and tell you my experience as we all know it’s a big purchase so you want to get it right
Just bought a car from here and all the guys that work there are absolutely brilliant , really nice guys who bent over backwards to resolve any issues. Thank you to you all for a brilliant experience, also my daughter thanks you for the chocolate you bought her,and the car is spot on,thanks guys.
Bought an Audi Q2 today from this garage and I must say what an absolute set of guys ,they went above and beyond to get our car ready and sorted all the paperwork out for us ,even made up our new Reg plates ,highly recommended this garage 5* all the way
Great service in all areas. The workshop is first class!
Very helpful and nice to deal with. Staff all pleasant and seemed happy in their work.
Great service Peter was more than helpful with new car purchase
Excellent service from friendly staff. Have used them for the last three cars.
MOT done,and work needed doing.they fitted it in around my work.would take car anywhere else…
Alex Scott was recommended from a gentleman at another dealership so I went along not expecting the service kindness’s & expertise I received they went above & beyond’s in the treatment handling & finally the buying of the car Peter was great in all aspects of the sale even to the point of helping with changing my insurance to a cheaper one & getting the tax sorted for the day I drive the car away such a fantastic & helpful guy ( even though I was a bit of a pest you still did great) can not recommend this garage highly enough if I could I would quite willingly give them 10 stars thank you for such a pleasant & friendly experience I will be recommending you to family & friends great job thanks once again
I’ve been using Alex Scott cars for the last 10 years, the service is excellent – l would certainly recommend them .
Fantastic service from start to finish Ethan was very professional and couldn’t be more helpful we have purchased a few cars from this company and always found good quality low mileage vehicles with plenty of choice.We would highly recommend them, no pressure selling and really nice guys to deal with
I have always bought my cars, new or used, from main dealers: Land Rover, Jaguar, Mercedes and Subaru. Except for Subaru each experience has been time consuming and frustrating, leaving me feeling that somehow I’ve been duped. You know the sort of thing: rigidly sticking to CAP or similar ‘book’ values for PX, haggling over every detail and then hitting you with a barrage of gap, tyre, bodywork and MoT insurances alongside extended warranties etc tec. It’s all a bit… iffy.
Well, I’ve found a solution to all that and it’s called Alex Scott Cars at Guidepost. What a breath of fresh air it is dealing with Jonathan and his team, especially Peter who did everything he could to make sure the car I bought was just right for me.
So, this week I bought a 68 plate BMW 2 Series Gran Tourer from them. Due to the distance to travel we did all of our business over the phone and web initially until it was time to actually pick up the car (although they would have delivered it to me and picked up my PX for a reasonable fee). The car was immaculate, MOT’d the day before to make sure I had 12 months worry free motoring and they also replaced tyres that were legal but they felt would need replacing in a few thousand miles (and they were a premium brand – no half measures here!}. No pressure to buy insurances or warranties, a great deal on my PX (the best offered) and I the best deal I could get on the BMW. Nowhere else got close.
So next time you’re in the market for a used car and you want to be treated with respect, fairness and also with some cheeriness give Jonatham and his team a try. I did and I wasn’t disappointed. Overall 5 stars!
Thank you to Maz for helping with my new car purchase. Excellent communication and easy to deal with. Straight forward with no waffle. He has clearly been doing this a while and knows how to look after his customers. Car was as described and he even had a bunch of flowers waiting for my wife. Thank you Maz and Jonathan ⭐️⭐️⭐️⭐️⭐️
Pleasant experience Steve, booked car in he phone when they were finished, I was informed of what little problems the car had, I was shown all the old filters and what they looked like. My car will definitely go back, great service, car is running really well.
Thanks a lot Dear Maz. It was very good experience for us (me and my wife). We have just bought a BMW from the dealer. It was my 3rd experience in UK and the Best one for sure. Maz is very friendly and helpful representative of the company. We got many information about the vehicle and also any other subjects as well. He has managed the process very smoothly. They will be my first chose further. Thanks so much dear Maz for your kind help and warm hospitality.
Bought car from Alex Scott Cars. Mr Jonathan Scott dealt with sale of our car and purchase of new car.Very happy with both deals. He made us feel Yea we want to buy from him a honest genuine person. I really think he is the honest John. Thank you Mr Scott and garage boys very happy customers .
We have just purchased a 2020 plate Toyota CHR from Alex Scott cars. Due to problems caused by our bank and in no way attributed to the garage the process was far more difficult than it should have been. Throughout the process Jonathon and Peter were excellent to deal with even refunding our deposit when it did not look like the sale was going to happen. I cannot speak highly enough about the service we received from this garage and we are loving our new car, which arrived just as described and at a very fair price.
Thanks to you all, and wishing you all the best from Scotland.
Very helpful and friendly
Very good garage. No hard sell of either vehicles or add on after sales.
Highly recommended .They have a marvelous choise of cars at very good prices but not the car I wanted
Bought a car within a week, car come on website,phoned to see if it was still available, paid a deposit and bought a week later, from start to finish kev was outstanding and went that extra mile, and wouldn’t hesitate in recommending this business to anyone, five stars +1 *****
Well what can I say, I know, this has to be the best garage/car sales ever, from salesman to mechanics they are always happy to help, even a year and a half after buying my car from them they are still the most helpful people that I’ve ever known, I will never go anywhere else for my future cars and servicing, simply fantastic
I went looking for a new car. Yes looking, bought a newer fiat 500. Staff friendly and not pushy like some places.. Lots of big cars, and just a few small ones. But I love my new car
This is a really good car dealer Paul could not be more helpful and was very professional in everything he did,also whatever you are told is exactly what you get.Solid company I would highly recommend and we will use them again.
Fantastic service , no pressure , excellent deal . Nothing any problem .
Highly recommended by my sister who has purchased 2 cars and my nephew 1 car .
Can’t praise yous enough
Thank you
After a terrible experience with main dealer vauxhall drive in Darlington and appalling customer service I spotted a car for sale at this dealership. I viewed the car and bought it. Kevin and his crew offer a second to none service and I can’t stress enough how pleased I am with everything from offering an immaculate vehicle to the generous warranty and delivery…just outstanding. Thankyou from the bottom of my heart ❤️ ❤️ Angela Wood
Bought i think my 4th car from the Cramlington Branch now, and always been happy with everyone there from James and the sales team and the guy’s in the garage over the road can’t fault them, of course it depends on them having the right car at the right price and service of course. I only went in to have a quick look on my way home for lunch, then after speaking to Paul and looking at a car which had caught my eye he got me hook line and sinker. So i nipped home for my lunch then called back about 90 minutes later for a test drive then 15 minutes later deal was done. I much prefer buying local when i can but the amount of used cars they have in at the minute is far better selection than many main dealers. Don’t expect to be buying from them for a good while yet. But over the moon with the car i bought and a pretty good deal cheaper would have been better of course. I would advise people the other side of the Tyne to check them out.
Recently bought a beautiful car from Alex Scott Motors. The staff couldn’t have been more helpful. Especially Ethan. He was amazing and extremely helpful from start to finish. All went smoothly. Highly recommend l. Professional all the way through. Thanks guys
I have purchased my last 3 vehicles from Alex Scott. The sales process is first class and the after sales service from all the team at Cramlington is second to none. I look forward to buying vehicle number 4 in the not too distant future! Highly recommended. Keep up the great work Kevin and team
Just bought a second car from Alex Scott. I didn’t think the first experience could be topped but Kevin and his team managed to do just that. Very friendly, no pressure approach to selling the Fiesta which was very reasonably priced. There were a couple of minor issues which Kevin handled with a minimum of fuss keeping me informed throughout until everything was resolved satisfactorily. It was patently obvious Kevin took pride in delivering personal service of the highest calibre. I have no hesitation in recommending Alex Scott Cars.
From start to finish a great experience A price was agreed with Paul over the telephone for my part exchange and after a three hour journey to collect our new car the deal was done in minutes. We bought a KIA Sportage which is immaculate low mileage ,one owner ,full service history new MOT and service pet free ,smoke free very happy customer.
I left my wallet in my old car which Paul posted to me straight away registered post no expense to myself fantastic customer service.
I have no hesitation in recommending this dealer and it will be my first port of call when looking for my next car.
Thanks to Paul and the Team
Absolutely fantastic dealership. First class communication before I’d even seen the car thanks to Kevin for keeping me updated with pictures and costs.When we did get down to see the car the staff were brilliant very friendly and helpful. Now thanks to Kevin we have our new car.I will definitely recommend Alex Scott cars to all my friends and family. They made the whole process hassle free.
Bought my new car from here begining of December. Dealt with Kevin. He wasn’t pushy about selling and was true to his word. His communication was quick and easy over phone and WhatsApp. The sale was easy and smooth. Their after care has been brilliant and they have sorted out any questions I have had. Would definitely recommend and would definitely buy from here again. Thanks.
This dealership has some of the best motors on the market, the condition of them are second to none. Absolutely beautiful. Deals are great and the lads are always willing to make the deal sweeter.
Paul is a top bloke willing to go above and beyond to get you what you want.
No pushy tactics, unlike most of the others. Just a relaxing way to buy a car with absolute piece of mind.
Definitely recommend.
Wonderful person willing to help and respect customer
Excellent Peter was very helpful, a pleasure to do business with
Very good and helpful and did not feel badgered into anything asked questions and all answered politely .would recommend.
Brilliant service by Peter very helpful I fully recommend this garage
Great team, experienced in motor trade, very happy with our purchase
Friendly great service .. been buying cars here for years . Highly recommend
I had a few little things go wrong with my car but it was no problem with the garage they said bring it in and they fixed it the same day great service I’ve got no complaints with them
I bought myself a new car from here in march everyone was very helpful and nothing was a bother Peter was my sales men very helpful and helped me when I was worried about some issues with my car had it all sorted and it’s was no trouble at all …. Defo be back in the future
Ive bought 5 cars in pass from this garage ..most recently 2 .always get good deals .and give you good customer care service after sales .sale executive maz karlm nice bloke and has looked after me very well .my next car will be from alex scotts cars
( keep up good work guys )
Have to say I am so chuffed to have found Alex Scott cars, I’ve had a brilliant experience from beginning to end! Maz sorted the entire process and made it painless. Would give 10 stars if I could. Brought home my new Kodiaq today and couldn’t be happier.
I just bagged a fantastic deal on a beautiful car. So quick and easy, the staff were amazing. Do stop and have a look in if you’re looking for a new car.
Bought a car from peter today very professional and a great laugh made ya feel comfortable and not pushy when looking around cars just left you to look. The service peter provided was excellent A”””””””” will defo visit again when I need new car and I will recommend anyone to buy from him well done peter thank you for every thing and your customer service was brill 1st class service
We couldnt be more happy with our new car!! The guy we spoke to was so customer friendly and down to earth. He let us test drive our car then within 3 days it was ready to pick up! All paperwork was done for us too! Efficient and lovely place to purchase from. In 12 years when our beauty is ready for trading in we will definatley be back
I bought a car from Alex Scott cars and I couldn’t recommend them highly enough. Polite, friendly, honest, and helpful from start to finish. I know that I have found a car dealer for life and I will continue to use them in the future due to the high levels of customer care.
We bought the car during COVID and we noticed a very small issue with the radio aerial giving patchy signal, but once we contacted Alex Scott cars they rapidly arranged to book this into a local authorised dealership for a simple fix and covered the cost with no hassle at all.
Absolute first class service from Alex Scott Cars. My own car was on the way out, took it along to the dealer and broke down a mile away! Peter was fantastic, he came and picked me up in the car I wanted to test drive that day (and bought), was kind, friendly and very professional. They even sorted out getting rid of my old beloved car.
As someone who suffers severe anxiety all of the staff here were fantastic at sorting me out from start to finish, I didn’t feel pressured into making a decision and the whole process was made easy and stress free.
Thank you so much Peter and everyone else at Alex Scott for getting me back on the road!
I strongly recommend Alex Scott Cars. This is a very professional, friendly and reliable business where to buy a second hand car.
I have bought a BMW X1 which was in immaculate conditions and at a reasonable price, and I was impressed by the professionalism and the nice and friendly environment.
I really love my new car, however after a few months a warning showed up and I had to replace a component of the car. Something that happens in this specific model of BMW X1.
I was nicely surprised to see how helpful the staff of this small business were in getting everything sorted for me with the warranty.
In my personal experience the customer service of Alex Scott Cars when I bought the car and after has been really great.
Just bought another car so thought I’d update my review. As before, I’m delighted. No disrespect to other places but this garage is the Tina Turner of used car dealers….simply the best!
Anyone thinking of buying a used, or even new, car from one of the main dealers – don’t. All that paperwork and processes makes the experience less than enjoyable for me.
And it doesn’t seem to make sense to buy a new car when you can obtain a recent, low mileage, one owner vehicle from here at an extremely competitive price.
Just a £200 holding deposit secures your choice and delivery is available all over the UK.
Alex Scott Cars make buying and owning a truly pleasurable experience. And I should know – this is my 3rd car now.
No wonder they’re a multi award winning dealer!
As I’m not from the area, I hadn’t heard of this dealership before. As I was passing, I noticed something of interest on the forecourt so decided to call in. Although I haven’t bought anything – yet – I’m writing this review to say how impressed I was with Peter’s approach. It’s rare these days to come across a salesman who is so obviously & genuinely concerned with the customer. The range of stock is great too so I’m not surprised that so many other customers have rated the garage 5 star too. I’m looking forward to returning soon & completing a deal!!
Great service ad always
Been going for years. They really look after their customers
Love the guys. Always a fast and good job. Simply the best.
Sales man was very obliging and jolly. Would recommend them.
Alex Scott are definitely one of the best car dealers in the north east.
Best used car dealer in UK also best garage service for your car in UK.
Calm and polite atmosphere, no hard sell for extras etc, nothings too much and definitely recommend and use again.
Just bought another car from Alex scott always fair and honest .
Just bought my second car from Alex Scott Cramlington. Service second to none from Paul again. Would recommend to anyone
Second vehicle I’ve bought from Alex Scott. Paul is attentive and helpful. Pleasant to deal with. A hassle-free experience.
Just went to have a look as I fancied Vauxhall mokka, and to my surprise they had one in, 5 star service from Paul start to fininsh, this is the second time I have bought a car from these guys and would highly recommend thank you Paul
Well I always believe in spending in local businesses that’s why I bought a beautiful Mercedes from Alex Scott’s Cramlington reasonably priced. All excellent caring staff.
Serviced and MOTd by them great value for money I would recommend them just try them you will be impressed with their openness and honesty
Simply The Best!!!
I can not thank Kevin at Alex Scott Cars enough for the Excellent service I have received at the Cramlington dealership. I had literally scanned the Internet for weeks to try to find the best possible deal on a Qashqai and eventually found an absolutely pristine low milage example, which easily beat any other car dealership for price by miles.
Kevin gave us a very good part/exchange deal on out old car and when I asked what is the best deal there was to be done (with a cheeky grin) as i knew 100% without any doubt that the price they had this listed was an unbeatable deal after weeks of looking and so did he. So I bought it.
It took us around two and a half hours to drive from Sheffield to get there very late. This was not a problem for Kevin in fact nothing seemed to be too much.
We can not thank Kevin enough he’s an absolutely top guy and a real pleasure to do business with, we both have got big smiles from the whole process
I used to think car dealers where just after your money but this car dealership has proved me wrong.
If you are looking for a great car deal then I highly recommend Alex Scott Cars limited and just from our personal experience I would ask for Kevin top guy.
Thanks Kevin we are over the moon with our new car
All the best mate.
Regards Ian and Carla.
Bought my Astra 3 years ago from Kevin. It has never missed a beat, never spent a penny on it, except servicing and it has just sailed through MOT today with flying colours.
Thank you to Kevin, James and of course Jim, for fantastic after sales service.
Would recommend you all to anyone.
Got my Focus Titanium 3 years ago from Alex Scott Cramlington & this week I went back to just have a look & ended up buying a Ford Focus ST-Line, Paul was brilliant with the sale from start to finish, it’s one place I would highly recommend buying a car from. Love my new car
Friendly staff good cars good prices
Purchase was straight forward took car out for test drive was every great car was as described Maz was very friendly
My wife took a car for test drive and they were very kind and professional. Definitely getting my next car from here.
Bought a Mercedes-Benz from Alex Scott great to deal with and a good trade in price no hard sell and Maz
Was a pleasure to deal with would definitely recommend
Faultless garage, bought a few cars now, wouldn’t go anywhere else. Professional, friendly but down to earth, after sales package very attractive. Can’t recommend enough
5* Service from Jonathan. Thank you so much, couldn’t of gone any smoother. Best garage we as a family have dealt with!
Professional and definitely recommend!
A family-run business we couldn’t recommend highly enough. Johnny is such a great bloke to deal with who knows his stuff very well.
We were never treated as 2nd-class customers (as happens in many other places when you are of African descent) & bought a Mokka off them in the summer.
We recently took it back for an MOT, the service from the service centre was just as fantastic. We look forward to our 2nd purchase off them in the new year !
Great service and staff, quick and easy transaction
Great service nothing a bother James really helpful
Always get our cars from Alex Scott good deals
Excellent range of quality car run by a Super Friendly Manager
Kevin is a great member of staff and always goes the extra mile. Great cars great value
Bought my car from here friendly staff and keen to please. Kevin was extremely helpful and informative.
Very happy with my purchase! excellent service and very professional staff, would highly recommend this garage!
Could not of asked for a better service, Kevin got me a car in a few days of asking, top quality guy, won’t use anywhere else now, would definitely highly recommend to anyone, outstanding service.
Just bought my 3rd car from here, great service again, all done quickly & efficiently with no problems, felt very covid safe.
Great to deal with, no pressure and Kevin the salesman made the whole process really easy and straightforward. It’s easy to see why the garage gets such glowing reviews.
Bought a audi TT from Alex Scott Cars, staff very helpful with lots of advice. Problem Absolutely no pressure and very happy with advice and car cost. I would recommend the garage without any hesitation. Again thank you to the staff
I received nothing other than a stellar experience recently at the branch. Kevin was of note, being superb at every stage. Nothing was a hassle, nothing was forced or pressured and ultimately I’ve come away with a fantastic car in a brilliant condition.
If only all car dealerships were like this.
Excellent and painless process from start to finish! Was given plenty of time to browse at my own pace. Decide on the car make sure the finance was all finalised. Service and MOT done prior to collection. The car was immaculate inside and out upon collection. Will not hesitate to use again and would recommend using these guys even before a main dealer it’s just an all round better experience.
What a dealership! Trustworthy, helpful and reassuring are all understatements. I enquired about a car in which I heard back the same day from Kev, he was very informative, kind and genuine. He was always communicating with me and kept me updated at all times, which was very reassuring for me as I was driving 2 and a half hours from Nottingham. On arrival I was greeted by another chap who was very friendly and well presentable who was quick to make me and my partner feel welcome and took us to show us our new car.
I was extremely impressed with the car itself, the description of the car on the ad matched perfect in regards to its condition, not to mention how beautiful the car drove. I left very happy and still am very happy days on. The whole experience was spot on from start to finish, the garage was as trustworthy as it gets from the way the site looks, to how presentable and polite the staff were, down to most importantly the car itself. Kev even had the decency to check up on me in the days after to ensure I was happy with my purchase, which was exceptional as other garages are just happy to take the money and not care about the aftermath. Well not here! I would happily recommend anyone to go here for their car even if they had to travel like myself. More than worth it
Good value
Excellent servive
No pressure to purchase.
Fantastic customer service
Helpful staff good range of cars at reasonable prices
Went to have a look at a couple of car.
And bought one.
Peter the salesman delt with everything great chap.
Fantastic service throughout
Gary was excellent
Just a big thumbs up for the service and the quality of vehicle bought
Thanks
Best experience yet in buying a pre owned car. I travelled from Manchester and can see why others travel too – excellent value and service.
Great service and a really good price on both purchase of a new car and part exchange of my old car. Dealt with Maz who provided a really professional service and was a really nice guy. Bought car 2 months ago and it runs great. Thanks!
Just bought a lovely Golf from Alex Scott. Dealt with Maz who I have to say was really professional , friendly, well informed and efficient.
The car had been valeted to a very high standard at hand over and all documentation completed easily.
I would definitely recommend this company and will use again when required.
Maz if you read this you did a great job dealing with a suspicious geriatric, well done.
Kindest regards
Barry.
I bought my car here in May had no bother with it. Jonathan was very easy to deal with gave me a great deal it was so good that I have recommended a further 2 people who feel the same the deal was excellent compared to large main dealers. This garage really is worth a look down to earth non pushy family run business. I will be going back when I want another car.
Excellent service
good car dealer, can be trusted.
Extremely high level of customer service and good approach. Not pushy, polite and reasonable with fair deal.
Family Run Business Look After Your Car And Can’t Offer Any More Support Than They Already Do. Well Worth A Look You Won’t Regret It.
Fantastic service few miles to travel but was well worth it .kev arranged for car to be ready and to take same day if was suitable…..car was as he discribed… perfect Paul made the purchase easy not pushy one bit lovely sales man everything was spot on with the car …brilliant price.. …only one thing Paul didn’t show us how to use the sat nav we ended up on wrong rd to edinbourough….Lol… would recommend this garage and a love me new motor cheers lads
I’ve known Alex for alot of years as my mother worked for him 30 yrs ago, his cars are reasonable priced and a good selection to choose from, go take a look.
Great dealership, Paul is a top bloke who helps you to the max without harassing you like other dealerships, highly recommended the garage with a great variety of vehicles for great prices.
Excellent customer service from Alex Scott Guidepost very good deal on the trade in price for my old car , friendly staff , would definitely buy from again in the future
Very good staff,helpful and not pushy,bought myself a car since my review, Renault Cleo, low mileage, one owner, no tax, and a good deal for my car. Very Happy Chappie.
Staff were helpful, I haven’t bought anything from here but salesmen weren’t pushy and allowed me to take my time to look around the car I was interested in. I would go back here if I spotted another car I liked.
Very good service. We bought a car from here, very pleased with it. Had an issue with a door lock and they sorted it without any hassle at all.
Very friendly staff. Sadly they didn’t have the car I was after,but took my details and said they’d get back to me if anything arrived. Would recommend a visit as there are a good range of cars to be seen. On the higher end of the price bracket, but cars are well looked after and are very clean.
Very happy with my recent purchase. Paul gave me what I thought was a fair trade- in value on my car and I paid a fair price for my new one. No pressure, very helpful and will certainly go back when my wife’s car needs upgrading.Great choice of cars and my new one is a pleasure to drive. Thanks .
I have always hated car salesmen with a passion however this place is different. The sales manager that dealt with us was brilliant. Not pushy at all, extremely helpful and understanding and the ex mobility car that we bought was immaculate and nearly £1k under it’s max book price. I would recommend this place to anyone looking for a quality low mileage car. When the time comes for our next car I will certainly go back.
Spot on service
Fantastic service
Helpful friendly staff
Good selection of cars.
Always a good experience! Friendly and helpful staff.
Got my zafira from here nice car
First class service and brilliant staff especially Gary
Genuine, helpful and no heavy sales chatter and I came away with what I wanted Cheers
Once again another car from alex scott the best garage to deal with. Brilliant..dt.
Great service, would recommend for anyone looking to buy a car.
Very good experience buying a second had car staff polite n very helpful
Great service and reasonably price car’s. Would always go here first for the best deal.
Excellent professional service from start to finish, would definitely be back in the future . Many thanks to Peter Mann for going that extra mile to make our experience a very good one
Great service from this dealer and salesman Peter, very professional and friendly, thanks I would definitely recommend and would purchase from there again.
Have had two cars from that garage. Completely reliable, honest and efficient service. Staff very friendly and helpful. Can strongly recommend the company!!
Called to book a viewing yesterday and spoke to Maz. Very friendly fella and extremely helpful. Rang again today and was greeted by Peter, an equally as friendly fella. Said it was no problem if i called over today and he would get the car ready. Had a 1 hour drive there and was greeted with the car ready for me to look around and a cup of tea. (I was initially made a coffee but this garage doesnt stock soya milk ;-)) Test drove the car which was faultless. Got loads of help from Peter. Even showed me what the sticks did!
Will defo go back here and recommend others to get cars from here.
Thanks guys!
Another fantastic car from a 5 star dealer. Maz the salesman was very helpful and I was soon driving away in my new Audi. I always make Alex Scott’s garage my first point of call when I’m looking to change my car.
Bought a Mercedes C class, good price and good car. Quick easy sale, Maz the sales person was a very pleasant guy, by rush and no pressure. Well pleased and highly recommend.
Great service at Alex Scott! Was helped in buying my first car from Gary who was spot on in every way. He made the whole experience so easy and enjoyable.
Would recommend Alex Scott over the big national garages any day: local and easily accessible (2 minutes from
Morpeth) and friendly service – not pushy and not just there to squeeze money out of you.
And the added benefits you get after buying a car here are amazing aswell, free MOT’s and 20% off any work you need doing.
⭐️⭐️⭐️⭐️⭐️
Where to start. Brilliant and friendly service. Easy no hassle way to buy a car. Been to a few dealers to try and buy a car but non could help with my budget etc…..But Gary at Alex Scott went that extra mile and got us what we wanted. With no hassle to us. Now we have our car which we absolutely love. Thank You! 10/10 all round.
Good value
Brilliant
Very good and relible
Great service
Excellent staff
Very reliable and good service
Nice friendly, trusting approach to customers.
Could not fault thanks kev for your nice friendly service
Can’t fault the place, nothing is the bother to them, after sales great.
The guys here made replacing a written off car about as enjoyable as it could have been.
Great company to deal with good service and good after sales service
Fantastic service highly recommend and will definitely be back. Thank you once again Paul.
Got my car from hear it is cheep prices and great quality cars
Nice people to deal with and made it very easy to purchase my car.
Great service my whole family have been getting cars from Alex Scott’s cramlington for years
Good service, extremely friendly staff. Have used this company for a number of years and never had any problems with work done or the price paid.
Absoultly brillant brought the car i was looking at brillant guy kevin didnt do no sale pitch let the car sell it self will defo go back next time im looking for a car
No pressure sell from Kevin. Always get a good deal on are cars. Never look anywhere else when buying a new car.
Great place.to get a used car. Honest and reliable. Very helpful. Also a great place for servicing and mot.
Excellent service.excellent garage.i have bought many cars from different garages but this Is my first car off Alex Scott Cars and cant get a better service from them.really happy with my purchase
Second car bought from Alex Scott cars and really happy again, Paul was a great guy to deal with did all the jobs on the car he said he would, would definitely recommend buying a car from here.
What a GREAT Experience….Bought a Used Car from Kevin (manager.) and NOTHING was a Problem @ all. If your after a Car?? Do yourself a “Favour” and TRY “ALEX SCOTT@ CRAMLINGTON.(ask for Kevin.)
Very good customer service, went in looking for a car. Was just browsing and the sales staff are there to help if you need it. But they don’t keep pestering you.
Friendly staff, very helpful and sale was straight forward from start to finish. I would definitely go back and would definitely recommend this garage to others. I was served by Paul and he was very professional and helpful.
I bought a car from Alex Scott in November last week the clutch broke and I rang and spoke to James he said to take the car over and they would check it out. I have just picked my car up they have replaced clutch and pipe work that had also deteriorated at no cost to myself I would highly recommend buying a car from these guys they were really helpful and friendly totally honest not many if these salesmen around well done 10 out of 10
We have just collected our new car. We have experienced a smooth and simple service. Paul Hickson helped us with the purchase. He was very helpful, polite and friendly throughout. The car, Mercedes B Class, was prepared to a high standard and was ready to collect at the time agreed. Betty and George are very happy with their new car and would recommend you give Alex Scott Cars and Paul Hickson a look if you are looking for a fresh car. Thank you.
Very helpful. Pleasant.
Great cars. Helpful sales people
Really good want to look and had no pressure at all
A+ really nice salesman and very happy with my purchase. Thanks again
Excellent service and good part exchange deal
Extemely helpful and friendly
Would definitely recommend this garage
Excellent Service, great deal on my car…an all round great car buying experience!!!
Very friendly…I wad travelling long way and the cat was exactly what was advertised…impressed by the services..one happy customer
To buy from Alex Scott cars is as simple as from buying from dealer very reliable people I will not go anywhere to buy a car this is perfect place you will not go wrong
I just bought my second car from Alex Scott, the service is excellent, would definitely recommend this place.
Recently bought a car from Alex Scott cars Choppington. Staff was helpful and informative. No pressure sales.Thank you Gary car is great.
My husband and I are on our third car from alex Scott very pleased with our nissan note never had a problem with this garage at guide post very friendly staff and always great after care service, all cars we have had from this garage have never been a problem .keep up the good work ,many thanks,.
The Alex Scott team are helpfully and courteous. They provide good value when having your car serviced and have great deals when exchanging your old car for one of their vehicles.
Great experience with Alex Scott, went so smoothly and very helpful throughout. I absolutely love the car and i received it in amazing condition. Thank to Johnathan for the help. Would highly recommend Alex Scott Cars.
Have bought cars from alex scotts at choppington for over 30yrs can not find fault with them. Always aim to please and if they have not got the car you want will aim to get it for you . Johnathon and Brian are friendly and helpful .
I was well looked after and felt very relaxed, I would have no problem in recommending Alex Scott Cars to my friends and family, I have had a number of cars from this garage, their customer service is excellent, nothing is a problem, I would rate all their staff very friendly, professional and first rate.
Absolutely amazing service. Very efficient and helpful I would highly recommend to anyone. I’m a repeat customer and have very limited knowledge of cars etc.. and I am very confident in putting my trust in these guys I know I’ll get great honest advise and service. Definitely 10 out 10 from me.
Thankyou so much.
Alex Scott car sales, I was well looked after given good service by all the staff nothing was to much trouble.
I would defiantly recommend a trip to the garage.
Friendly and very helpful nothing was to much trouble
Absolutely spot on!! Can’t fault these guys at all, quick turn around with getting the car sorted for me, kept me up to date with what stage they were at whilst getting the car ready. Very friendly, helpful, knowledgeable and honest, and the car drives like an absolute dream. THANKS GUYS!!
Good collection of vehicles which they were only too happy to let us try and let us check the seat and boot configurations out, and left us to finalise our end choice alone based on our needs.. The garage is not flash like some of the main dealers, it is basic and the staff appear to have integrity and go out of their way to help,, which is all you want from a garage at the end of the day.
I did have an issue with the car when I got it the TPMS light was on but a return visit had it promptly sorted- no excuses like i have experienced at other dealers.
Certainly a dealership I would recommend to friends and family.
Picked our new car up yesterday. Absolutely brilliant service from start to finish. Love the car. Thanks to gary and the rest of the team. Would highly recommend Alex Scott cars in future
Andrea and Dave Evans
I recently purchased an outlander phev from Brian at Alex Scott cars. The service was 10 out of 10 and very quick and professional. The price of the car was very good and the value they gave me for my part ex was very fair. I would definitely buy another car from them and recommend them to all my friends and family.
Literally can’t fault them! Bought a BMW 3 Series a month back and it was the best thing I’ve ever done. Car absolutely flawless. Traded in my Nissan Juke as a park ex. Finance was settled straight away on both my new and part ex. Would 100% recommend to anyone! Sales guy was faultless, sold me the car in about half an hour, couldn’t say no!
I bought a black 2014 Ford Ford Fiesta Titanium from Alex Scott Cars Guide Post (Morpeth Road) branch yesterday and the experience was nothing short of phenomenal!
I first saw this car on auto trader 2 weeks ago and contacted the owner Jonathan,who took his time to give me a detailed description of the car.
Jonathan ,answered all my questions and never tried to push me into buying the car like other dealers do so i was so much at ease with him and told him that i will call back in a day or 2 if i decide to buy the car.
After looking at similar cars on auto trader and speaking to several dealers i decided to buy from this dealer in Newcastle although i live in London since he offered the best price and his customer service was excellent.
He made his driver come and pick me from the Newcastle station to his dealership and the car was in a pristine condition!
If you are looking for a new car with low mileage and in excellent condition for a good price, irrespective of where you live in the UK,then i highly recommend Alex Scott Cars Guide Post (Morpeth Road) branch.
Thanks a lot Jonathan!
Kwesi
I just bought another car from Alex Scott. It is a lovely friendly garage where you are not pressured by the salesmen, there are no gimmicks or trying to get you to buy added extras. The garage will do their utmost to find the car you are after. Love my Mercedes Benz got a great deal and best price for my old car. Well worth a visit if changing your car.
A***** Dealership. I have purchased many cars from Alex Scott Cars (Morpeth Rd Branch) and would highly recommend them. They’ve always given me a great trade in price on my old car and, my new cars have always been better priced than any competitor. The quality of the cars are fantastic. Their customer service pre, during and post sale is faultless. Thank you so much for another fantastic car, I will look forward to seeing you again soon.
Good Salesman and fair price
young bald lad awesome at helping me out
Lots of good second hand cars here, very friendly and helpful sales team
Excellent sales service and aftercare. Excellent sales team. Always get our cars from these guys
Great trustworthy garage with an excellent aftersales service to boot.
A trip to the valeting department is a treat for sore eyes….. It’s like a cast from Undateables
We called in at the end of a heavy day car hunting. Sales guys was not pushy. Got the deal we wanted were many failed, including main dealers.
Bought a couple of cars hear. Friendly staff and not pushy had all the info required when asked family run business with a second outlet at stakford worth a visit if looking for a good deal on used cars
Absolutely fantastic service, we went to look at a car yesterday, done all the paperwork and the car was ready to collect today, they are a brilliant company to deal with and a great set of lad’s in sales. This is now the 5th car we have bought from them and will continue to buy from them, 10/10.
Very friendly staff, clearly a small business with a helpful attitude. Decent selection of vehicles too.
Recently bought a ford focus from alex scott cars in guidepost it is my third car of these guys and the service you get is great.All my family members purchase their cars from ALEX SCOTT and are very satisfied with the level of service which they provide.Nothing is too much trouble and i always get great advice and a fair deal so once again thanks
Sandra and Johnny got me the car I wanted no hard sell just friendly and very helpful as we’re all the lads at the guide post garage great car at a fantastic price many thanks to you all again.
Had been looking for a while for a couple of different cars, sent a message ia Autotrader. Gary called me whilst I was test driving a Nissan Juke. Saved me from the boredom of the drive. I advised I would be there a few hours later. Great sales person, not at all pushy. The car was polished for my arrival. Suffice to say I bought the immaculate VW Golf. The trade in price he gave me was very fair. Didn’t have to push for more. I travelled over 100 miles to see the car because of the reputation of Alex Scott cars. I would buy from them again
Bought a 3 year old ex motability car at a good price. Very helpful sales staff, not at all pushy. Had a couple of issues after I bought it but these were sorted straight away without any hassle at all. Overall a very good experience.
Easiest car purchase ever. No high pressure sales techniques, just honest, friendly staff who genuinely want to deliver good service to their customers. I got a good part ex deal on my old vehicle and I’m thrilled with my new car. Thanks Jonathan and team!
I’ve also used Alex Scott Ltd for servicing and MOTs for several years and I’m very happy with the level of customer care and the quality of the work. Highly recommended.
Excellent, professional service highly recommend.
Great service, bought car from here. Superb..!
Although I was buying a trade-in, well below their normal price range, I was treated with no less courtesy and consideration. Thanks Kevin – a positive experience.
Got a great deal well over the moon with my car first ever car with them n no problems so far more got everything paper work keys etc!would recomend nice friendly staff well looked after thanks!
Really great company.easy purchase .Lovely staff, thet really put them selves out to go the extra mile for you. fantastic car. Would go there again in future
Absolutely delighted with my fifth car from this reputable garage. As usual excellent service and great part exchange value , wouldn’t think of looking anywhere else! Thanks boys see you in three years
I purchased an Insignia a couple of months ago and cannot fault the customer service from the staff there. From start to finish the guys made it a pleasurable experience. The patience and courtesy shown to me was exemplary.
I did have a small problem after purchase, but once again, their after sales service was perfect and was even provided with a late model courtesy car.
I would have no hesitation in recommending this company to any friends or family that want a new vehicle, and indeed would not go anywhere else for my next car.
Thank you guys
They sell mainly ex-mobility cars so they have good service history and the staff appear friendly and knowledgeable. It’s hard to tell with used car salesmen, but these guys seem OK 🙂
Purchased a C-Max from Alex Scott quite some time ago, car has been reliable as have the staff, any problems I have had (very few) have been sorted out very quickly and efficiently, would definately use again
How would you like to talk to us?
Other useful links
Would like to thank Johnathan for the hassle free experience of the purchase of my new car . .would highly recommend. Great service and fantastic staff .